Archived Provider Memos

These memos contain historical program information, as well as, information pertaining to provider and vendor oversight functions which now reside with Missouri Medicaid Audit and Compliance (MMAC). For memos no longer available on the web site, contact LTSS@health.mo.gov.

• PM-17-23 Fiscal Year FY17 Reimbursement Rates
• PM-16-22 Authorized Nurse Visits for General Health Evaluations
• PM-16-21 Home and Community Based Services Policy Clarification Questions
• PM-16-20 Home and Community Based Services Statewide Staff Training
• PM-16-19 HCBS Provider Reassessment Communication and Calendar
• PM-16-18 Authorized Nurse Visits the Semi-Annual Nurse General Health Evaluation
• PM-16-17 Electronic Visit Verification (EVV) Regulation
• PM-16-16 Background Screenings for Employees
• PM-16-15 Changes to Proofpoint Email Encryption
  • Proofpoint Email Encryption
• PM-16-14 Interpreter Services/Reassessments: Updated Telephone Interpreter Provider Listing
• PM-16-13 Fiscal Year 16 (FY) Remainder Reimbursement Rates and Unit Maximums
• PM-16-12 Important Updates for HCBS Providers Assisting with Participant Reassessments
• PM-16-11 Interpreter Services Reassessments Updated Interpreter Provider Listing
  • Face to Face Interpreter Services by County
  • Hearing Impaired Interpreter Services by County
  • LEP Consumer Report Usage Data Sheet
  • Regional Contacts for Language Services Map
• PM-16-10 Reassessment Training Dates and Registration Site
• PM-16-09 Same-Sex Spouse as a Paid Aide or Attendant
• PM-16-08 Implementation of ICD-10 Codes
  • ICD 10 Common Diagnoses
• PM-16-07 Reminder-Reassessment Training Dates and Registration Site
• PM-16-06 Disease Diagnosis Coding
• PM-16-05 RCF and ALF Authorization Clarification Implementation
• PM-16-04 RCF and ALF Changes Delay in Implementation Date
• PM-16-03 Provider Staff Safety Documentation
• PM-16-02 RCF and ALF Authorization Clarification Changes in Web Tool
• PM-16-01 ICD-10 Codes
• PM-15-09 Inappropriate Referrals
• PM-15-08 Telephone Tracking System (Telephony)
• PM-15-07 2015 Provider Update Meetings
• PM-15-06 Initiating Email Encryption through Proofpoint
  • Encryption Instruction
• PM-15-05 Announcement of the Provider Reassessment Information Internet Page
• PM-15-04 Family Care Safety Registry (FCSR) Fee Increase
• PM-15-03 Reassessment Training Dates and Registration Site
• PM-15-02 Referrals for HCBS to the DSDS Call Center
• PM-15-01 HCBS Call Center Fax Number Changing
• PM-14-17 Service Reimbursement Rates (Correction)
• PM-14-16 Service Reimbursement Rates
• PM-14-15 2014 Provider Update Meetings
• PM-14-14 Initial Assessments Pursuant to Senate Bill 127 (2013) Section 208.895, RSMo
• PM-14-13 Initial Assessment Train the Trainer Date and Registration Site
• PM-14-12 Rate Change for Reassessments
• PM-14-11 DSDS Region 5 Regional Evaluation Team Phone Number Changing
• PM-14-10 Reassessment Training Dates and Registration Site
• PM-14-09 Provision of Reassessment Lists Accessed on SharePoint
  • SharePoint Calendar for Provider Reassessments
• PM-14-08 Announcement of the HCBS Web Tool Internet Page
• PM-14-07 The Prevalence of Bed Bugs in the Home
• PM-14-06 Home and Community Based Services Reimbursement Rates
• PM-14-05 Missouri's Community Options and Resources
• PM-14-04 Family Care Safety Registry (FCSR) Fee Increase
• PM-14-03 Additional Information related to SB 127
  • FAQ's Initial Assessments
• PM-14-02 Follow Up to Provider/Vendor Memo 14-01
• PM-14-01 Implementation of Provisions of Senate Bill 127 (2013)
• PM-13-11 HCBS Provider Web Tool and Reassessment Training
• PM-13-10 HCBS Web Tool Enhancements
• PM-13-09 Transitioning Participants from ADHC into the ADCW or the ADW
• PM-13-08 Staffing Hours of the Central Registry Unit
• PM-13-07 Employee Disqualification List Administrative Review Form
• PM-13-06 HIPAA Privacy and Security Requirements
• PM-13-05 Registered Nurses (RN) Approved to Assist with the Reassessment Process
• PM-13-04 HCBS Providers Registering for Sharepoint to Access Reassessment List
• PM-13-03 HCBS Care Plan And Participant Choice Statement Form
• PM-13-02 ICD-10 Provider Workshops
• PM-13-01 HCBS Providers Billing for Participant Reassessments and Training Updates
• PM-12-14 HCBS Providers Applying to Assist with Participant Reassessments
• PM-12-13 HCBS Providers Assisting with Participant Reassessments
• PM-12-12 HCBS Provider Train the Trainer Registration Process
• PM-12-11 Update to HCBS Web Tool Provider Instructional Guide
• PM-12-10 Web Tool System Enhancements
• PM-12-09 Regional Meetings
• PM-12-08 Update to Provider Instructional Guide
• PM-12-07 Use of Cyber Access
• PM-12-06 HCBS Web Tool Calculation Update
• PM-12-05 Transition from Syncare
• PM-12-04 October Provider Update Meetings
• PM-12-03 Transition from SynCare
  • E-Mail Encryption Instructions
• PM-12-02 HCBS Web Tool Calculation and Eligibility Issues
• PM-12-01 HCBS Web Tool Training PowerPoint
• PM-11-19 Service Reimbursement Rates
• PM-11-18 MO HealthNet CyberAccess HCBS Web Tool Instructions
  • Provider Guide
• PM-11-17 Action Necessary: Cyber Access & the Home and Community Based Services Web Tool
  • MHD CyberAccess Provider Checklist
  • POR Contact Information
• PM-11-16 Transition of HCBS to SynCare
  • Participant Notification Letter
  • DA-1 Referral for HCBS
• PM-11-15 Certified Manager Class - June 2011
• PM-11-14 MMAC and Expiration of SFY 2011 Participation Agreements
• PM-11-13 Update Meetings
• PM-11-12 Family Care Safety Registry Staffing Hours
• PM-11-11 Stakeholder Meeting Information Update
• PM-11-10 Home and Community Based Provider Training Modules
• PM-11-09 Notice of Stakeholder Meetings to be Hosted by SynCare LLC in March 2011
• PM-11-08 General Health Evaluation & LOC Recommendation
• PM-11-07 Revised Change Request Form
• PM-11-06 Authorized Nurse Visit Reimbursement
  • General Health Evaluation & LOC Recommendation
  • General Health Evaluation & LOC Recommendation Instructions
• PM-11-05 Filling Insulin Syringes
• PM-11-04 Payments to Providers-Vendors by the State of MO OA
• PM-11-03 Anti-Kickback Laws
• PM-11-02 In Home Services Telephony Pilot Project
• PM-11-01 Fall Update Meetings
• PM-10-17 HCBS Care Plan and Care Plan Supplement Forms and Instructions
• PM-10-16 Service Reimbursement Rates
• PM-10-15 Criminal Disclosures by Home and Community Based Services Provider Staff/Consumer-Directed Services Personal Care Attendants
• PM-10-14 Upgrade of Proofpoint Encryption
  • Proofpoint Mail Encryption Instructions
• PM-10-13 Abuse Neglect and Exploitation Staffing Hours
• PM-10-12 Provider Update Meetings
• PM-10-11 SFY 2011 Participation Agreement for Home and Community Based Care
  • Adult Day Health Care Services
  • Consumer Directed Services
  • Counseling Services
  • In-Home Services
• PM-10-10 Notice of Lack of Available Funding
  • Informational Map for BG Participants
  • Letter for BG Funded Participants
  • Letter for DU Funded Participants
• PM-10-09 Family Care Safety Registry (FCSR) Fee Increase
• PM-10-08 Outside the Hospital Do-Not-Resuscitate (OHDNR)
• PM-10-07 E-Learning - Dementia
• PM-10-06 Criminal Disclosures by Home and Community Based Services Provider Staff
• PM-10-05 LOC Policy and HCBS Referral-Assessment Form and Instructions
• PM-10-04 Authorized Nurse Visits
• PM-10-03 SSBG-GR Billing Invoice for Nurse Respite
• PM-10-02 ARRA of 2009-Low Income Weatherization Assistance Program
• PM-10-01 Fall Update Meetings
• PM-09-18 Information Regarding Swine Flu
• PM-09-16 Employment Eligibility Verification
• PM-09-12 Federal Work Authorization Program
• PM-09-10 Emergency Planning for Home Care Recipients
• PM-09-09 Division of Senior and Disability Services' Fax Numbers
• PM-09-07 Clarification of GCW Process Changes
• PM-09-05 FCSR Release of Information Change
• PM-09-04 Good Cause Waiver Process Changes
• PM-09-02 Automated Reauthorizations for In-Home Services
• PM-09-01 MO HealthNet Benefit Eligibility Codes
• PM-08-17 SSBG/GR and NME Electronic Billing Forms
• PM-08-16 Implementation of Proofpoint Encryption
• PM-08-14 Frequently Asked Questions regarding Service Referrals
  • Level of Care Policy
  • Community Partner Referrals Frequently Asked Questions
• PM-08-10 Family Care Safety Registry Online Registration
• PM-08-08 REMINDER--DSDS Electronic News
• PM-08-06 DSDS Electronic News
• PM-08-03 Automated Reauthorization of Services
• PM-08-02 Authorization of Home and Community Based Services
  • Home and Community Based Services Referral/Assessment Form
  • Home and Community Based Services Referral/Assessment Instructions
  • DA 3 Home and Community Based Services Care Plan Form
  • DA 3 Home and Community Based Services Care Plan Instructions
  • DA 3a Care Plan Supplement for In-Home Services Form
  • DA 3a Care Plan Supplement for In-Home Services Instructions
  • DA 3c Care Plan Supplement for Consumer-Directed Services Form
  • DA 3c Care Plan Supplement for Consumer-Directed Services Instructions
• PM-08-01 Family Care Safety Registry Fee Increase
• PM-07-11 Chore Service Options
• PM-06-14 Checking the Offender Registry
• PM-06-10 Non-Compete Agreements and Clients' Free Choice of Providers
• PM-06-09 Procedural Changes
• PM-06-08 Change Request Form
• PM-06-06 Client Choice & Anti-Kickback Laws
• PM-06-05 Division & Workload Redesign
• PM-05-12 Clinical Case Management Changes
• PM-05-11 Communication with the Department of Health and Senior Services
• PM-05-09 Monthly Report of Non-Delivery of In-Home Services
• PM-05-08 Provider Certification Training
• PM-05-07 Email Communication
• PM-05-04 Due Date for Clinical Nurse Assessment Documentation
• PM-05-02 Chore Services
• PM-04-10 Clinical Nurse Assessments
• PM-04-08 Provider Recertification
• PM-04-01 Sale of Provider Assets