Patient & Consumer FAQs

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ID Card Expiration Changes

• How long are medical marijuana ID cards valid?
• Patient, caregiver, and patient or caregiver cultivation applications processed on or after December 8, 2022, will be approved for 3 years. ID cards approved before that date will be valid for one year. Upon the next approved renewal after December 8, 2022, the ID cards will be valid for 3 years.
  
• Will existing license expiration dates be extended?
• No. ID cards approved or renewed before December 8, 2022, will retain their existing expiration dates.
• How long are consumer cultivation cards valid?
• A consumer personal cultivation identification card is valid for 12 months from its date of issuance and is renewable.

Possession Limits

• Can I purchase as a patient and as a consumer?
• Pursuant to 19 CSR 100-1.040, a patient is not permitted to exceed the possession or purchase limitations by combining patient and consumer purchases. Additionally, pursuant to 19 CSR 100-1.180,dispensaries may not sell consumers more than three (3) ounces of marijuana, or marijuana product in a single transaction, and are required to report to the department any instances of consumers attempting to make multiple purchases in one (1) day that the licensee knows, or reasonably should know, would likely result in the consumer exceeding the three (3) ounce possession limit. To comply with this rule, patient ID card holders are not allowed to purchase as a consumer in a licensed dispensary. These regulations help ensure patients and consumers stay within their allowed possession limits.
• Patient/Caregiver Purchase and Possession Limit
• Under Article XIV, an approved Patient ID card holder, or a Caregiver ID card holder on behalf of a licensed patient, may purchase up to 6 ounces of dried, processed marijuana or its equivalent within a 30-day period, unless a physician or nurse practitioner certifies the patient for a greater amount.  A patient ID card holder, or caregiver ID card holder on behalf of a licensed patient, may be in possession of up to a 60-day supply (12 ounces, unless the patient has a physician or nurse practitioner certification authorizing more than 6 ounces in 30 days).
• How can qualifying patients be certified for more than 6 ounces?
• Qualifying patients may be certified for more than 6 ounces if their certifying physician or nurse practitioner determines that there is a compelling reason to do so, and certifies the higher amount on the certification form. Only one certification form is required to be submitted on behalf of the qualifying patient, regardless if recommended amount is 6 ounces or a higher specified amount.
• Patient Cultivation Possession Limit
• Under Article XIV, approved Patient ID card holders who are cultivating marijuana for medical use or whose primary caregivers are cultivating marijuana on their behalf, may be in possession of up to a 90-day supply of dried, unprocessed marijuana or its equivalent, as long as any amount in excess of the patient’s 60-day supply remains in a Department-approved enclosed, locked facility
• What are possession limits of an approved caregiver ID card holder?
• Approved caregiver ID holders may possess a separate legal limit of dried, processed marijuana or its equivalent for each qualifying patient under their care, for up to 6 patients; and a separate legal limit for themselves if they are a qualifying patient.  All marijuana in the caregiver’s possession shall be stored separately for each qualifying patient and labeled with the qualifying patient’s name.
• Approved caregivers with the authority to cultivate may cultivate for each patient they provide for, however, no caregiver may exceed a total of twenty-four flowering plants, regardless of the number of patients they cultivate for.
• Consumer Purchase and Possession Limit
• A consumer may purchase up to 3 ounces in a single transaction, and be lawfully in possession of up to 3 ounces of dried, processed marijuana or its equivalent.
• Consumer Personal Cultivation Possession Limits
• Consumer personal cultivation ID card holders must keep any amount of cultivated marijuana above their allowed 3 ounce possession limit at their residence in a Department-approved enclosed, locked facility.
• Can someone with an out-of-state medical marijuana card or physician certification possess medical marijuana in Missouri?
• Section 1.5(1) of Article XIV provides that a person who produces an “equivalent identification card or authorization issued by another state or political subdivision of another state” will not be subject to arrest or other sanctions under Missouri law for possession of marijuana in quantities less than the limits for qualified Missouri patients.

Patients

• Are patients still required to obtain a new physician certification form with their renewal application?
• Yes, patients will be required to obtain a new physician or nurse practitioner certification form to submit with their patient renewal application. Certification forms must be submitted by an MD, DO, or nurse practitioner who is licensed and in good standing with the state of Missouri.
• The patient application must be submitted to the department within 30 days of the medical professional’s signature date on the form.
• Will patient application fees increase with the amendment changes?
• No.  Regular patient and caregiver application fees are charged consistently with the previous law, but the approved ID card will be valid for 3 years instead of the previous 1 year. The price of a regular patient and caregiver card is adjusted with changes to the Consumer Price Index.
• Patient and caregiver cultivation fees will be reduced from $100 (currently $110.99 after CPI adjustments) to $50 per application, to be adjusted with changes in the Consumer Price Index, and are valid for 3 years instead of the previous 1 year.
• A fee schedule is available on our website - https://health.mo.gov/safety/cannabis/fees.php
• Can I still apply for a medical marijuana ID card?
  • Yes, the department will continue issuing ID cards to qualifying patients. Information on how qualified patients can apply is available on the department’s website - https://health.mo.gov/safety/cannabis/
• Why do I need a recent digital photo when applying for a patient ID or caregiver ID card?
  • This image will appear on the approved ID card and be used by the dispensary to verify a patient’s identity.  The digital photo must show a clear image of the applicant’s full face, from the shoulders up, without filters, hats, sunglasses, or other things that distort the image.
• Will the department be mailing physical ID cards?
• No. The department will not be mailing physical cards. It is the ID card holder’s responsibility to download and print their approved ID from the online registry system.
• What are qualifying medical conditions?
• View qualifying medical conditions on the Qualifying Medical Conditions page.
• What documentation is required to apply for a patient ID card?
• All applications require a physician or nurse practitioner certification, less than 30 days old, submitted on behalf of the qualifying patient; a legible copy of the qualifying patient’s government-issued photo identification card; and a clear, color digital photo in which the applicant’s face can be clearly seen. Additional information can be found on the department’s website – https://cannabis.mo.gov
• Do I need proof of Missouri residency to apply for a Missouri medical marijuana patient ID?
• No.  Beginning December 8, 2022, Missouri residency is no longer a requirement
• How do I get a medical marijuana patient license and a patient cultivation license?
  Refer to 19 CSR 100-1.040.
• Applicants who wish to apply for a Missouri Medical Marijuana card will need to be seen by a Missouri- licensed physician or nurse practitioner, who is active and in good standing to practice medicine (MD) or osteopathy (DO), to have an Electronic Physician Certification Form (Electronic Form) completed.
• Physicians and nurse practitioners must first register with the Department in order to submit an electronic form. For more information, please visit the Physician Information page.
• Once a physician has submitted a completed Electronic Form, patients will need to complete an online application through the online registry system within thirty (30) days of the physician’s signature date.
• For a complete guide for how-to apply, please visit the Patient How to Apply page.
• Can I do a walk-in application instead of applying on-line?
• No. The Department only accepts patient/caregiver applications submitted through its secure, online registry system. Any mailed patient/caregiver application and/or payment will not be accepted.
• How long does it take to process a new application?
• The department has 30 days to process patient and caregiver applications; applications are processed in the order they were received. If you received a confirmation email with an application reference code or application ID number, your application has been submitted and is in queue. If you did not, and the application shows as “open” status in the application portal, the application has not been submitted.
• How can I check the status of my application?

• To find the status of your application:

• Log into https://mo-public.mycomplia.com/
• Click on “Applications” on the left side of the screen.
• Applications that have been started, but not submitted will be in “open” status.
• To submit an open application: click on “Not Applicable” under Application ID, click “Save and Next” to navigate through the application. On the review tab, click “Pay and Submit” at the bottom of the screen to submit.
• If there are any red x’s on the review tab, there is information missing in the section of the application that the red x is next to. 
• Submitted applications will have an application ID number and be in “submitted” status.
• Rejected applications will be in “rejected” status and have a pop-up notification when you first log in.
• If there are no applications on the Applications tab, the application has been processed.
• Click “License Dashboard” to see the status of a processed application.
• Approved applications will have the status of “approved” and will list a PAT/CAR license number.
• You may download your license by clicking the “actions” button on an approved license.

Denied applications will have the status of “denied”.

Physician and Nurse Practitioner Certification

• Who can certify a qualifying patient for medical marijuana in Missouri?
• Beginning December 8, 2022, qualifying medical conditions may be certified by an MD, DO, or a nurse practitioner who is licensed and in good standing with the state of Missouri.
• Can other types of medical professionals, other than physicians licensed pursuant to Chapter 334 and nurse practitioners licensed pursuant to Chapter 335, certify patients?
• No. “Physician,” as used in Article XIV of the Missouri Constitution, is generally defined by Chapter 334 RSMo and specifically defined for purposes of medical marijuana certification.  “Nurse Practitioner,” as used in Article XIV of the Missouri Constitution, is generally defined by Chapter 335 RSMo and specifically defined for purposes of medical marijuana certification.  Other medical professionals are not authorized by the Missouri Constitution or the Department to certify qualifying medical conditions.
• How do medical professionals become approved to certify patients?
• Certifying Medical Professionals must register and verify with the department prior to submitting certification forms.
• What information is required on the electronic physician or nurse practitioner certification form?
• An electronic physician or nurse practitioner certification form must be completed by the certifying physician or nurse practitioner and submitted in their Department approved account in the online registry system. The following information is required: qualifying patient information, physician/nurse practitioner information, qualifying medical condition, physician/nurse practitioner attestation and agreement, and physician/nurse practitioner signature and date.
• If the physician or nurse practitioner determines the patient’s limit should exceed 6 ounces of dried, unprocessed marijuana or its equivalent, the certifying professional shall also include compelling reasons why the patient’s limit should exceed 6 ounces, and shall include the higher amount they are certifying the patient to purchase in a 30-day period.
• What if my physician (MD or DO) or nurse practitioner won't complete the physician or nurse practitioner certification form?
• While Article XIV allows Missouri-licensed physicians and nurse practitioners to discuss and recommend medical marijuana for their patients, the Constitution does not mandate physicians and nurse practitioners do so as part of their practice. If your physician or nurse practitioner won’t complete the physician or nurse practitioner certification form, then ask if they would be willing to refer you to a physician or nurse practitioner who will.
• Can physicians or nurse practitioners certify medical marijuana patients via telemedicine?
• If the standard of care does not require an in-person encounter, and if the physician or nurse practitioner can conduct an exam via telemedicine in a manner that allows that physician or nurse practitioner to truthfully answer all attestations on the physician or nurse practitioner certification form in the affirmative, then yes, the physician or nurse practitioner may certify patients through telemedicine. Physicians and nurse practitioners licensed in Missouri who practice telemedicine must comply with RSMo 191.1145 and 191.1146. Physicians and nurse practitioners should also note the certification form requires a handwritten signature.

Patient Renewals

• When can I renew my license?
• The window for submitting a patient or caregiver renewal is no sooner than 60 days prior to, and no less than 30 days before, the expiration date. Please wait 24 hours following the receipt of a 60-day license renewal notification before submitting the renewal application in the registration system.
• Why 60 days?
• Applicants are given a 60-day window to apply before their medical marijuana card expires. This ensures that there is time for obtaining a new physician certification form, submitting a renewal application and for application processing prior to license expiration. The department has 30 days to process patient applications according to 19 CSR 100-1.040 (4)(B)2B and cannot guarantee that an application that is submitted less than 30 days before a medical marijuana card expires will be processed by the expiration date on the medical marijuana card.
• Can I submit my renewal application less than 30 days from my license expiration date?
• Yes, the system will allow the submission of a renewal after the 30 day window; however, the department has 30 days from submission to process an application. The Department cannot guarantee a renewal that is received in this time frame will be processed prior to expiration.
• How will I know when it’s time to renew my license?
• Licensees will receive notices 60, 45, 30, and 15 days prior to the license expiration date. These notices are sent from the online registry system to the email address in the application.
• I’ve submitted my application renewal, but am still receiving reminder emails about the 30 and 15 day renewal window. Is there something I need to do?
• Renewal applicants will continue to receive automatic reminder emails until their application is approved or denied. If you have submitted your renewal application, and received a submission confirmation email containing an application reference code/application ID from the online registry system, you may disregard those automatic reminder emails.
• Will I lose time on my license if I submit my renewal early?
• Approved application renewals will be set to expire three years from the original application expiration date. For example, if the original application was approved on 02/23/2024, and has an expiration date of 02/23/2027, once the renewal application is processed and approved on 01/31/2027, the renewed license will have an expiration date of 02/23/2030.
• How much does a renewal application cost?
• Application fees for patient and caregiver renewals can be found on the Fee Schedule.
• What will I need to submit with my renewal application?
• Renewal applications shall include any information that has changed, along with all required document attachments that must comply with the standards of the initial application. This means that patient renewal applicants must obtain a new physician or nurse practitioner certification form, with the physician or nurse practitioner’s signature dated no more than 30 days prior to the renewal application submission date.  A new patient authorization form will be required for a caregiver renewal application. Applicants will also be required to submit an updated digital photo and government issued photo ID. Application fees for patient and caregiver renewals are $25 per application.
• Application fees for patient or caregiver cultivation renewals are $50 per application.
• Application fees for consumer personal cultivation renewals are $100 per application.
• A renewal application check-list is also available here

• Do I need to change anything in my renewal application?

• Renewal applicants must change any information listed in their application that has changed, including:

• Changes in the physician or nurse practitioner information application section to ensure it matches the information on the new physician or nurse practitioner certification form. This includes ensuring the selected qualifying medical condition listed in the application matches the condition listed on the physician or nurse practitioner certification form;
• Contact information; and
• Cultivation information, if the renewal application is a cultivation renewal.  For tutorial videos on completing an application, please visit the User Guide Tutorials page: https://health.mo.gov/safety/cannabis/video-tutorial.php.
• How do I complete a renewal?

Complete a renewal application by first accessing your Patient/Caregiver license from a computer:

Option 1:

1. Log into the online registry system- https://mo-public.mycomplia.com/.
2. Click “License Dashboard”.
3. Navigate to the far right on the row of information about the license and click on the actions button.
1. This will look like a white circle with three lines in it.
4. From the drop-down menu, click “Patient Renewal” or “Caregiver Renewal”.
5. Select your license number from the “License Number*” drop down.
6. Click “Save”.
7. Make edits to each page that requires edits.
8. When all edits have been made to a page, click ”Save and Next” at the bottom of each screen.
9. Follow the prompts from there to complete and submit the application renewal.

Note: If your license expiration date is still more than 60 days out, you will not be able to select these options from the Actions button.
Option 2:

1. Log into the online registry system- https://mo-public.mycomplia.com/.
2. Click “+Create Application”.
3. From the pop-out of application types, choose either “Patient Renewal” or “Caregiver renewal”.
4. From the drop-down menu, click “Patient Renewal” or “Caregiver Renewal”.
5. Click “Create Application”.
6. Select your license number from the “License Number*” drop down.
7. Click “Save”.
8. This will open the application and allow you to make edits to each page as necessary.
9. When all edits have been made to a page, click ”Save and Next” at the bottom of each screen.

Follow the prompts from there to complete and submit the application renewal.

• What if I cannot submit my renewal because of the red X on the review page?
  • If there are any other red X’s on the “Review” tab, there is information missing in those sections of the application as well. Those will need to be corrected by going back into the application to those questions, filling in the missing information, and clicking “Save and Next” at the bottom of the screen. There must be all green check marks on the review tab in order to submit an application.
• How will I know if my renewal application has been submitted?

• You will receive a confirmation email with an application reference code/application ID number, which means that your application has been submitted and is in the application queue.
• If you did not receive a confirmation email, and the application shows as “open” status in the application portal, the application has not been submitted.

• What happens once my renewal is submitted?
• The department has 30 days to process patient and caregiver applications; applications are processed in the order they were received. All applicants will be contacted when the application is processed.
• What if my license expires while my renewal is being processed?

• There is a statement in the application, on the Questions tab, that applicants must agree to when submitting a renewal application that reads: “Renewal applications that are submitted fewer than 30 days prior to the license expiration may not be processed prior to the license expiration date. Licensees are encouraged to submit renewal applications at least 30 days prior to expiration to ensure license reissuance prior to the expiration of their license.”
  
  That statement means that since the department has 30 days to process all patient/caregiver applications, applicants who submit their renewals less than 30 days from the expiration date may experience a lapse in their license until the renewal application is processed.

• What happens if my renewal application is rejected?

• When an application is processed, and corrections are needed, the application is considered incomplete and is rejected back to the applicant for an opportunity to make the necessary corrections and resubmit a completed application. An email will be sent to the email address provided in the application with details and specific instructions on what corrections are needed.  Rejected applications must be resubmitted within ten calendar days. There is no additional cost to make corrections to and resubmit a rejected application.
  
  Applicants are responsible for confirming that the corrections in the application have been made before resubmitting. Changes can be reviewed and confirmed on the review page. Applicants will receive a confirmation email when an application has been successfully submitted, and will be in “submitted” status on the Applications tab of the application website.
  
  If applications are not resubmitted within the ten calendar days, they are denied.
  
  For additional assistance resubmitting a rejected application, please visit the tutorial page for rejected applications - https://health.mo.gov/safety/cannabis/tutorials/tutorial-12.php.

• What do I need to do once my renewal application is approved?

• Once an application has been approved, the renewed license will have a new expiration date and will be immediately available to download from the online registry system. The licenses will not be mailed to the licensed individuals.
  
  To access your Patient/Caregiver license from a computer:
  
  If applicants have been approved for cultivation, they will receive a separate email with their cultivation authorization.

• What do I need to know if my renewal application is denied?

• When their application is denied, individuals may choose to either re-apply or file an appeal with the Administrative Hearing Commission.  Any new application must be accompanied by the applicable fee. 
  
  Pursuant to 19 CSR 100-1.020(4), denials of identification cards may be appealed to the Administrative Hearing Commission (AHC) within thirty (30) days after the date of notice.  For more information on appeals to the Administrative Hearing Commission, visit https://ahc.mo.gov.

Caregivers

• What is a primary caregiver?
• Someone who is:

• Twenty-one (21) years of age or older;
• Responsible for managing the well-being of a Qualified Patient; and
• Designated by the qualified patient on the primary caregiver’s application for an identification card or in other written notification to the Department.
• Primary caregivers are individuals who have been authorized by the qualified patient to purchase and possess marijuana on behalf of the qualified patient.
• They may also be authorized to cultivate medical marijuana plants on behalf of the qualified patient.
• How do I select a caregiver?
• Qualified patients should be familiar with the definition of a primary caregiver and understand when selecting a primary caregiver they are authorizing that person to purchase and possess medical marijuana on their behalf. Authorizing another person to provide assistance in managing a patient’s medical marijuana needs is a right of the patient, and it will always be up to the patient whether the caregiver will continue to be authorized for that purpose. A patient’s decision on who to choose for this responsibility might follow the same considerations one would use when trusting another person to manage other types of personal medical needs and overall well-being.

• How many approved caregiver ID cards can one individual hold?
• Article XIV allows for an individual to be a licensed caregiver for up to six (6) separate patients and therefore hold up to six (6) caregiver ID cards.
• What documentation is required to apply for a caregiver ID card?
• All caregiver applications require a legible copy of the primary caregiver’s government-issued photo identification card; a clear, color digital photo in which the applicant’s face can be clearly seen; and either a completed patient authorization form or written consent of the parent or legal guardian who will serve as the qualifying patient’s primary caregiver. The patient authorization form is available on the department’s website - https://health.mo.gov/safety/cannabis/patient-services.php

• Can the department help patients network with caregivers?
• No. The Department only has the authority to license caregivers through application procedures based on existing law and regulation.
• Who can be a caregiver for a licensed minor patient?
• Only legal guardians or parents of a licensed minor patient may serve as their licensed caregiver.
• The legal guardian or parent that completed the Parental/Legal Consent Form in the minor patient’s application must serve as the qualified patient’s primary caregiver.
• How many caregivers can a patient designate?
• Patients can designate up to two caregivers. The patient must be licensed and the caregiver(s) must be licensed according to 19 CSR 100-1.040(3)(C).

• How do I apply to be a caregiver?
1. The caregiver must have a Patient Authorization Form completed by the approved patient they are applying to be the caregiver for. The Patient Authorization Form can be found on the website as well: https://health.mo.gov/safety/cannabis/pdf/sample-patient-authorization.pdf.
2. After the caregiver has a completed Patient Authorization Form, the caregiver needs to complete an online application through the online registry system. For a complete guide for how-to apply, please visit the Patient Services – How-to Apply page on our website: https://health.mo.gov/safety/cannabis/how-to-apply-pi.php.
• Caregivers should create their own account in the registration system and should complete a ‘new caregiver application’ as applications created in a patients account will populate the patient’s information within the application and cannot be processed. Fees are nonrefundable.
• Caregiver applicants who chose to create an application in another account must select ‘add an individual’, and then create an application.
• Who should submit the documents in a caregiver application? The patient, or the caregiver?

• Caregiver applicants will need to submit an application on behalf of themselves, including all required information, such as a digital photo and government issued photo ID.

• Is my licensed caregiver authorized to sell medical marijuana?
• No. Only dispensaries licensed by the Department are authorized under Article XIV to sell medical marijuana, which must pass all testing requirements to ensure a safe product. Caregivers who sell medical marijuana are in violation of Article XIV and 19 CSR 100-1. The potential consequences for this include revocation of the caregiver license and prosecution by law enforcement for violation of other applicable laws.

Adult-Use/Consumers

• Who is considered a consumer?
• A consumer is someone who is at least twenty-one (21) years of age.
• I am not a qualifying patient.  Can I grow my own marijuana?
• For a $100 annual fee, consumers may apply for a consumer personal cultivation license in accordance with 19 CSR 100-1.040.  Consumers with an approved consumer personal cultivation identification card will be authorized to cultivate plants for personal, non-commercial use within an enclosed locked facility at a private residence. Consumer cultivators are not authorized to sell marijuana to consumers or patients.
• What will be required for a consumer to make a purchase from the dispensary for adult use?
• Consumers will be required to present a valid government issued photo ID when purchasing marijuana products at a dispensary facility.

Patient, Caregiver and Consumer Personal Cultivation

• Can I grow my own marijuana plants?
• Yes, upon receipt of a cultivation identification card.
• Consumer cultivation card applicants will be charged a fee of $100.  Patient/primary caregiver cultivation card applicants will be charged a fee of $50.
• All licensed consumer, patient, or primary caregiver cultivators will be authorized to grow up to six flowering plants per patient/consumer. 
• All individuals licensed to cultivate for personal use must follow security regulations. See 19 CSR 100-1.040(5) for more information.
• Can someone with an out-of-state medical marijuana card cultivate their own marijuana in Missouri?
• No.  Anyone cultivating marijuana in Missouri must do so in accordance with all the provisions in 19 CSR 100-1.040, and must have a valid Missouri cultivation card.
• Patient Shared Cultivation

• Per Article XIV Section 1, up to two qualifying patients, who both hold valid qualifying patient cultivation identification cards, may cultivate medical marijuana in a single enclosed, locked facility. Up to 12 flowering marijuana plants, 12 non-flowering plants 14 inches tall or more, and 12 non-flowering plants under 14 inches tall may be cultivated in that space.

• Can a qualifying patient under the age of 18 obtain a cultivation license?
• No, unless the qualifying patient under the age of 18 is emancipated. Only a parent or guardian who holds a primary caregiver identification card may obtain a cultivation license for a non-emancipated qualifying patient under the age of 18.
• Can a caregiver cultivate marijuana on behalf of their patients and on behalf of themselves within the same enclosed locked facility?
• A primary caregiver cultivator who is also authorized as a qualifying patient cultivator may grow the plants that belong to them as a qualifying patient cultivator, and the plants grown on behalf of their qualifying patient(s) using the same enclosed, locked facility.
• A primary caregiver cultivator who is also authorized as a consumer personal cultivator may not grow the plants that belong to them as an authorized consumer personal cultivator and the plants grown on behalf of their qualifying patient(s) using the same enclosed, locked facility.
• I want a cultivator license and have a caregiver. Are we both required to apply for cultivator licenses?
• No. Only one individual in the qualifying patient/caregiver relationship may obtain a cultivator license to cultivate on behalf of the qualifying patient.

• Can I be authorized for both personal cultivation and patient cultivation?
• No. Patients/consumers will only be authorized to have one cultivation authorization.
• Can an individual apply for a patient cultivation ID card without first having a patient ID card?
• No. The patient ID card is required to apply and be approved for a patient cultivation ID card.
• I have a patient cultivation card to cultivate at my home, which is also my business.  The new rules say I cannot cultivate “at a place of business.”  Do I need to move my plants? 
• No.  Home cultivation must be at your residence.  If your business is also your residence, you may keep your current cultivation arrangements.  Please be aware that personal and patient cultivation is only for personal use, and selling marijuana is prohibited. 

Facility Agent ID

• Is there a residency requirement for an individual to be issued an Agent ID card?
• No. There are no restrictions for the issuance of an Agent ID to a facility employee who resides in another state.
• How do I change my Agent ID contact information?
• Agent ID contact information can be updated by going to the online registry system, https://mo-public.mycomplia.com, and completing an Agent Update.
• Is there a minimum age requirement for employees to work in a licensed marijuana facility?
• Yes. All facility agents must be twenty-one (21) years of age or older, unless they are a facility agent licensed prior to February 3, 2023 in accordance with 19 CSR 100-1.070(2)(B).
• When should facility staff/contractors apply for their agent ID cards? 
• All individuals required per 19 CSR 100-1.070(2)(A) must obtain an agent ID prior to beginning employment, work, or volunteer services at a facility.
• Do I need to be screened for disqualifying felonies prior to getting an agent id card?
• Not currently, unless your employer requires it.  However, beginning August 14, 2023, all new agent id cards and renewals will be subject to fingerprint screening for disqualifying felony offenses.
• Change to Agent ID Fingerprint requirement for employees
• At this time, the Department does not require facility agent ID applicants to submit fingerprints for a criminal history background check. When Article XIV Section 2 became effective on December 8, 2022, employees were no longer required to be screened for disqualifying felony offenses. In August of 2023, the Missouri General Assembly passed SB28, which requires all facility agent applicants to submit fingerprints to screen for disqualifying felony offenses.  The Department is currently awaiting approval to access to the necessary CHRI databases to comply with SB28 and will notify the public on this website prior to resuming the fingerprint requirement.
• Change to Fingerprint requirement for owners
  • Individuals owning any part of a medical facility must still submit fingerprints to be screened for a disqualifying felony offense.  For all other marijuana facilities, only individuals with a financial or voting interest in at least ten (10%) percent in the license will need to submit fingerprints for a criminal history background check.  Any individual subject to a background check need to only submit fingerprints once, but must inform the department if charged with any felony offense within 30 days of the charge.