Facility Communications and Guidance
The Facility Communications and Guidance webpage provides resources for businesses holding a medical or marijuana license and individuals working in those facilities. Here, you will find important updates, department issued documents, detailed guidance, and essential communications that impact licensees.
Tracking Daily Operations
Anytime a licensee encounters an issue using an integrated seed-to-sale system, the licensee may continue to track their daily operations directly in Metrc.
Please contact CannabisDevelopment@health.mo.gov to report system issues that are limiting a licensee's ability to maintain operations.
Packaging, Labeling, Product Design and the Item Approval Process
- Packaging, Labeling and Product Design Guide (4/25/2025)
- Item Approval Process Efficiencies - 01.03.24 (1/03/2024)
- Item Approval Process and Efficiencies - 05.20.24 (5/20/2024)
FAQs
- FAQ 19 CSR 100-1.120(1)(C) – 03.08.24 REVISED (5/29/2024)
- Item Submittal Guidance - 09.15.23 (9/18/2023)
- Item Approval Integration Questions (8/31/2023)
- Packaging and Labeling FAQs – 08.24.23 (8/25/2023)
Guidance
- Information Regarding Packaging and Labeling Deadline – September 1, 2024, and FAQs – 08.21.2024 REVISED (8/22/2024)
- Sativa, Indica, and Hybrid terms on packaging – 02.27.24 (2/27/2024)
- Creating Template Items – 09.01.23 (9/1/2023)
- Item Naming Guidance – Metrc – 07.20.2023 (7/20/2023)
- Packaging, Labeling and Product Design Guidance - 07.06.2023 (7/6/2023)
Item Approval Application
- Item Approval Application - 07.17.24 (7/17/2024)
- Item Approval Application Checklist - 09.08.23 (9/8/2023)
Warehouse Certification
- Warehousing Guide – June 2023 06.21.2023 (6/21/2023)
- Warehouse Fee Variance – 06.21.2023 (6/21/2023)
General Guidance
- Permitted Licensee Activities – 06.03.25 UPDATED (06/03/2025)
- Metrc Dosing Decimals – 06.03.25 (06/03/2025)
- Licensee Notification and Reporting – 05.19.25 (5/19/2025)
- Metrc Password Reset – 05.15.25 (5/15/2025)
- Advertising Marijuana Product Online – 03.27.25 REVISED (3/27/2025)
- Licensee Learning Session #1 Recording - 11.20.2024 (11.20.2024)
- Licensee Learning Session #1 Transcript - 11.20.2024 (11.20.2024)
- Licensee Learning Session #1 PowerPoint - 11.20.2024 (11.20.2024)
- FAQ 19 CSR 100-1.110(10)(B)2.A _ Reanalysis of Product - 11.4.24 (11.4.24)
- Licensee Workshops Presentation – 07.08.24 (07.08.24)
- Entity Legal Name, Business Structure, Facility Location – 04.12.24 (04.12.24)
- Operational Deadline Extensions – 11.30.23 (11/30/2023)
- Effectiveness of the Statewide Track and Trace System and Established Cannabis Testing Regulations - 09.18.23 (9/18/2023)
- Inventory Discrepancy and Errors 3.6.2023 (3/6/2023)
- Overall Ownership Guidance 2.24.2023 (2/24/2023)
- Samples and Product Give Away 2.9.2023 (2/9/2023)
- Metrc-new Genetics Guidance 2.2.23 (2/2/2023)
- Inventory and Reporting 1.27.2023 (1/27/2023)
- License Guidance Testing - Other Related 1.27.2023 (1/27/2023)
- Purchases and Agent IDs 1.27.2023 (1/27/2023)
- New Emergency and Proposed Rule Guidance 1.20.2023 (1/20/2023)
Dispensary Licensees
- Barcode Scanner 05.01.23 (5/1/2023)
- Dispensary Guidance Topics 2.2.23 (2/2/2023)
Microbusiness Licensees
- Microbusiness Welcome Meeting 11.13.24 (11/13/2024)
- Microbusiness Ownership Changes 10.10.23 (10/10/2023)
Testing Licensees
- Testing 1.27.2023 (1/27/2023)
Rule Variances and Waivers
- Dispensary Inventory Barcode Variance - 05.07.25 REVISED (05.07.25)
- Variance Permitted Licensee Activities - 08.22.24 (8.22.24)
- Variance 19 CSR 100-1.110(7)(G)6 – 06.21.24 (06.21.24)
- Variance 19 CSR 100-1.120(1)(C) – 03.08.24 REVISED (05.29.24)
- Variance 19 CSR 100-1.120(1)(C)2 - 02.05.24 (02/05/2024)
- Vitamin E Waiver and Variance – 12.27.2023 (12/27/2023)
- Packaging and Labeling Extension – 08.18.23 (8/18/2023)
- Adult Use Final Rule Waiver – 08.18.23 (8/18/2023)