The Call Center will be closed May 16-20, 2022, to allow for staff training. The Department continues to receive a high volume of patient and caregiver applications, and this closure allows us to provide scheduled training while continuing to meet our 30 day processing deadline.

Please be aware that applicants, patients and caregivers can always reach us via email at, Monday through Friday. Thank you for your patience and support of the program during this high-volume time.

Facility Licensing and Compliance
Patient Services
Physician Information
Frequently Asked Questions
Complaint Form



  • NEW The Facility Licensee Renewal webpage is now available.
  • NEW Updated Dispensary Facility draft rule revisions are now available.
  • NEW Caregiver Digital Card Additions: As of October 1, 2021, caregiver digital cards will include the patient license number and the patient barcode, in place of the patient name. These additions promote accuracy in verification of the associated patient during caregiver sales at dispensaries and protects personal identifiable information of patients. Current licensed caregivers are encouraged to print an updated version of their digital card from the registration portal. Click here for guidance on downloading your license. For more information on caregivers, visit the FAQ page.