Rules and Law
PO Box 570
Jefferson City, MO 65102-0570
Toll-Free Access Line: 866-219-0165
(8:30 am – 3:30 pm CST Tuesday-Thursday)
Email for general inquiries:
New Call Center Hours of Operation as of November 30:
9:00 a.m. – 3:00 p.m. Central, Tuesday – Thursday
The Call Center will be closed February 22nd - 26th, 2021. The Department continues to receive a high volume of patient and caregiver applications, this closure allows us to continue to meet our 30 day processing deadline.
Be aware that applicants, patients, caregivers, facility agents and physicians can always reach us during hours of operation via email at firstname.lastname@example.org, Monday through Friday. Thank you for your patience and support of the program during this high-volume time.