ShowMe WorldCare End User Manual
Contact Investigation Record Contents
Contact investigation records appear VERY SIMILAR to condition records. In fact, contact investigation records utilize the same forms as condition records. This allows investigators to enter the same types of information. This is extremely useful when a contact becomes a case as all previously entered information will carry over to the condition record.
In fact, the only differences appear on the Administrative tab.
- Three new fields are available in the left column. The Type of Contact field contains the same options as listed in the Create New Contact pop-up. Priority allows a contact to be designated High, Medium or Low priority. Link to Condition/Record will display the Condition/Record on which this contact was added OR allow the contact to be linked to a condition if the contact was created from the contact’s person record or through the Search page (as described in the previous two sections).
- The Dates column contains Date of Contact rather than Date of Onset.
Contact Investigations have a Process Status with associated workflows that should be updated as the contact receives follow-up. Contact investigations contain a Resolution Status and Final Disposition fields but these will not be used and can be left at the default settings.
