It takes a lot to be an Ombudsman Volunteer. It takes good communication skills, problem solving skills, patience, reliability, and most importantly, HEART.

Missouri has some outstanding volunteers that deserve some recognition for their dedication to one of Missouri’s most vulnerable populations.

Volunteer Lew Pitchford

Lew Pitchford has been volunteering at Columbia Manor Care Center since January 2003 and has made weekly visits without fail. Even with the limitations brought on by the current COVID-19 pandemic, Lew has still maintained his connection with residents. Read more.


Volunteer David Shaw

David Shaw began volunteering for the Ombudsman Program in 2015. He is currently assigned to two nursing homes: Country Meadows and Maplebrook, both in St. Francois County. Read more.