Effective April 15, 2026, the MSPHL will implement the following updates to our report delivery policy:

• Fast, Secure Portal Access: We strongly encourage all submitters and providers to utilize our secure web portals. These portals provide the fastest possible access to your reports—available in near-real-time as soon as they are authorized by scientific staff—often days before a paper report would arrive by mail.

• Transition Away from Verbal Reports: To ensure the highest level of accuracy and protect sensitive information, MSPHL will no longer provide verbal reports over the phone. (Note: Critical/high-risk reports will continue to be called out by our scientific staff).

• Paperless Initiative: As part of our commitment to efficiency, we are prioritizing electronic delivery. Reports will no longer be routinely mailed to providers. Submitters who currently utilize our web portals will also transition to electronic-only reporting.

MSPHL Web Portal Links

To request portal access, or remove existing users, fill out and submit the MSPHL User Access Request Form below. To submit, click on the submit button at the bottom of the form. If you do not see the form in the box below, access it via a new tab.

MSPHL User Access Request Form

To request access to the applicable web portal(s), fill out and submit the MSPHL User Access Request Form below. To submit, click on the submit button at the bottom of the form. If you do not see the form in the box below, click here to access it via a new tab.

Existing users can access the desired web portal by accessing the applicable buttons.

Helpful Information

• Lab Web Portal User Guide
• Newborn Screening Report Access Portal Guide

Newborn Screening Results

For Out of State Healthcare Providers

Healthcare providers outside of Missouri who routinely request Missouri newborn screening results are strongly encouraged to use the web portal as this method has the fastest turnaround time and avoids potential mail or fax delivery issues. Out of state healthcare providers may also request results for patients currently in their care by sending a fax to the MSPHL at 573-522-8155. Requests for newborn screening results must be faxed on the healthcare provider’s letterhead and must include the patient’s date of birth, the mother’s first and last name used at the time of birth, and the healthcare provider’s fax number. It is helpful but not required to include the patient’s name and the birth facility. For questions regarding result requests, call the MSPHL Newborn Screening line at 573-751-3444.

For Student Athletes

Student athletes who need newborn screening results to satisfy the NCAA’s requirement for sickle cell status documentation should request results through their current primary care provider. The healthcare provider may already have the results on file or may have access to the results through a web portal.

If it is not possible to go through a current healthcare provider, the athlete may request their results directly from the MSPHL through the Patient Access process described below.

Anyone born outside of Missouri will need to contact the newborn screening program in their birth state. 

Patients’ Access to Test Result Report(s)

As a result of changes to the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule 45 CFR §164.524, patients may now request laboratory test results directly from the Missouri State Public Health Laboratory (MSPHL).

To obtain report(s) of laboratory tests performed by the MSPHL, complete the Patient Access Form and the HIPAA Authorization for Disclosure Form found at the links below. Completed forms may be mailed, emailed or faxed to the MSPHL. For additional information regarding requests, please call the Patient Access Coordinator at 573-751-3334.

Missouri State Public Health Laboratory
101 N. Chestnut St
Jefferson City, Mo  65101
Phone: 573-751-3334
Fax:  573-522-8155
email:  labweb1@health.mo.gov

• Patient Access Form
• HIPAA Authorization for Disclosure Form
• FAQ
• CLIA Program and HIPAA Privacy Rule; Patients' Access to Test Reports
• Department of Health and Senior Services (DHSS) HIPAA Related Information
• DHSS Notice of Privacy Practices

Retention of clinical laboratory result reports:

• If a patient was over the age of 14 when testing was conducted*, the result report(s) are kept for 6 years after the current year the test was completed.  See HIPAA 45 CFR 164.501
• If a patient was under the age of 14 when testing was conducted*, the result report(s) are kept until the patient turns 21. See HIPAA 45 CFR 164.501 and 516.105 (3) RSMo. 

*Note: Prior to 2008, result reports were kept according to CLIA 493.1105.