Test Result Reports

• OpenELIS Web Portal User Guide
• iConnect Lab Web Portal User Guide
• If you are unable to open, save or print a PDF form in your web browser, try these troubleshooting tips.
• For troubleshooting a common PDF file issue in Google Chrome stating “Specified file key is not valid” please utilize the following troubleshooting in Google Chrome guide.

Result Reports

To request access to the MSPHL Informatics Web Portals, email MSPHLInformatics@health.mo.gov.

Informatics Unit: 573-522-9560

Follow below guidelines to gain access to the MSPHL Web Portal. Access to the MSPHL Web Portal is not immediate, allow 3 to 10 business days for processing access requests.

The MSPHL is consolidating our process for facilitating and approving users’ access for all of our web portals. See linked PDF for more information regarding the consolidation. (See below Request access for: newborn screening and/or clinical (human) result reports OR environmental or rabies result reports section)

Request access for: newborn screening and/or clinical (human) result reports

1. A Memorandum of Agreement (MOA) must be completed and signed by your authorizing representative and returned to the State Public Health Laboratory (SPHL). Attachment A will need to be completed by each user requesting access.
   1. MOA
   2. Attachment A
2. Return completed MOA and Attachment A to MSPHLInformatics@health.mo.gov.
3. Complete an Automated Security Access Processing (ASAP) request. See hyperlinked document for step by step instructions for completing request. An ASAP request must be completed by each user requesting access.
   1. ASAP
   2. OpenELIS ASAP instructions
   3. Newborn Screening Laboratory Report Access Portal ASAP instructions
4. After user set up is completed by the SPHL staff, user will be contacted with login credentials for the web portal.

Request access for: environmental or rabies result reports

1. Complete an Automated Security Access Processing (ASAP) request. See hyperlinked document for step by step instructions for completing request. An ASAP request must be completed by each user requesting access.
   1. ASAP
   2. ASAP instructions
2. After user set up is completed by the SPHL staff, user will be contacted with login credentials for the web portal.

Patients’ Access to Test Result Report(s)

As a result of changes to the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule 45 CFR §164.524, patients may now request laboratory test results directly from the Missouri State Public Health Laboratory (MSPHL).

To obtain report(s) of laboratory tests performed by the MSPHL, complete the Patient Access Form and the HIPAA Authorization for Disclosure Form found at the links below.  Completed forms may be mailed, emailed or faxed to the MSPHL.  For additional information regarding requests, please call the Patient Access Coordinator at 573-751-3334.

Missouri State Public Health Laboratory
101 N. Chestnut St
Jefferson City, Mo  65101
Phone: 573-751-3334
Fax:  573-522-8155
email:  Labweb1@health.mo.gov

• Patient Access Form
• HIPAA Authorization for Disclosure Form
• FAQ
• CLIA Program and HIPAA Privacy Rule; Patients' Access to Test Reports
• Department of Health and Senior Services (DHSS) HIPAA Related Information
• DHSS Notice of Privacy Practices

Retention of clinical laboratory result reports:

• If a patient was over the age of 14 when testing was conducted*, the result report(s) are kept for 6 years after the current year the test was completed.  See HIPAA 45 CFR 164.501
• If a patient was under the age of 14 when testing was conducted*, the result report(s) are kept until the patient turns 21. See HIPAA 45 CFR 164.501 and 516.105 (3) RSMo.