Long-Term Care Ombudsman Program – COVID-19 Guidance

The following information is provided to long-term care facilities, residents and their families.

Reopening and Visitation

• Nursing Home Visitation Guidance Points
• CMS Updated Guidance and Frequently Asked Questions (FAQ) - Nursing Home Visitation - COVID-19
• CMS Tip Sheet - Mom’s Vaccinated: When Can I Visit Her in the Nursing Home?
• Nursing Home Visitation and Quarantine: Frequently Asked Questions (FAQs) & Advocacy Strategies for Families

COVID-19 and Nursing Homes

• CMS Updated Guidance - Additional Policy and Regulatory Revisions in Response to the COVID-19 Public Health Emergency Related to Long-Term Care (LTC) Facility Testing Requirements
• COVID-19 Vaccine Immunization Requirements for Residents and Staff
• Information on the COVID-19 Vaccination Process
• Consumer Voice: Covid-19 Frequently Asked Questions
• CMS Memo - Nursing Home Five Star Quality Rating System Updates, Nursing Home Staff Counts, Frequently Asked Questions, and Access to Ombudsman (REVISED 7/9/2020)
• Updates to Long-Term Care (LTC) Emergency Regulatory Waivers issued in response to COVID-19 UPDATE 4-8-2021
• CMS Waivers for Healthcare Providers

Other Helpful Information

• The Resident Advocate - Newsletter for Residents of LTC
• Supporting Individualized Informed Choice: Conversations About the COVID-19 Vaccine
• Family Councils and Advocacy During COVID-19
• Family Advocacy For Nursing Home Residents During COVID-19
• Should I Take My Loved One Home During the COVID-19 Crisis
• Nursing Home Residents' Right to retain Federal Economic Incentive Payments
• Reuniting Residents and Families: What to Look for and Questions to Ask as You Resume Visits in a Long-Term Care Facility
• Stimulus Checks: What You Need to Know
• Taking Care of You: Tips for Residents of Long-Term Care Facilities
• Taking Care of You: Tips for Family Caregivers