Long-Term Care Ombudsman Program – COVID-19 Guidance

The following information is provided to long-term care facilities, residents and their families.

Reopening and Visitation

• Compassionate Care Visitation Guidance
• Guidance for Masking During Visitation in Nursing Homes
• Nursing Home Visitation Guidance Points
• CMS Updated Guidance and Frequently Asked Questions (FAQ) - Nursing Home Visitation - COVID-19

COVID-19 and Nursing Homes

• Improving COVID-19 Outcomes in Nursing Homes Across America
• CMS Updated Guidance - Additional Policy and Regulatory Revisions in Response to the COVID-19 Public Health Emergency Related to Long-Term Care (LTC) Facility Testing Requirements
• COVID-19 Vaccine Immunization Requirements for Residents and Staff
• CMS Memo - Nursing Home Five Star Quality Rating System Updates, Nursing Home Staff Counts, Frequently Asked Questions, and Access to Ombudsman (REVISED 7/9/2020)
• Updates to Long-Term Care (LTC) Emergency Regulatory Waivers issued in response to COVID-19 UPDATE 4-8-2021

Other Helpful Information

• 7 Questions About Covid Bivalent Vaccine
• The Resident Advocate - Newsletter for Residents of LTC
• Supporting Individualized Informed Choice: Conversations About the COVID-19 Vaccine
• Family Councils and Advocacy During COVID-19
• Nursing Home Residents' Right to retain Federal Economic Incentive Payments
• Stimulus Checks: What You Need to Know
• Taking Care of You: Tips for Residents of Long-Term Care Facilities
• Taking Care of You: Tips for Family Caregivers