Welcome to the new Missouri Department of Health & Senior Services website!
Please tell us what you think in our feedback survey. We are resolving technical issues.
Brandi Turnbough, former WIC retailer manager, is no longer with the MO WIC program. We thank Brandi for her years of leadership and wish her well in her new endeavors. Erin Marberry, WIC assistant bureau chief, will serve as acting WIC retailer manager until a new manager is hired. She can be reached at Erin.Marberry@health.mo.gov.
Below is a list of retailer topic areas and contacts:
The WIC Approved Food Guide is a quick reference organized by category and size. Request a copy by emailing MOWICVendorGroup@health.mo.gov.
Retailer information is available on the MO WIC Retailer page.
You can also reach us by email at MOWICVendorGroup@health.mo.gov or by phone at 573-751-6204.
Reminder: Starting April 1, the Missouri WIC Approved Food List was updated to align with new federal guidelines and a formula name change.
These updates include:
Remove all WIC-approved shelf tags from the shelves for the removed food items listed below:
Ensure your point of sale (POS) provider has an updated Approved Product List (APL) downloaded to the registers.
Map your fresh herbs to the assigned PLUs.
Dried herbs, spices, pastes, seeds and plants are not WIC-approved.
In addition to the food list changes, several items have been added to the APL. Please ensure that your store has an updated APL and that any items carried that are listed below have a WIC-approved shelf tag:
We have exciting news to share! The Missouri APL is now available as a dashboard on the WIC retailer website. Moving the APL to this real-time interactive dashboard will benefit authorized Missouri WIC retailers in multiple ways:
The Missouri WIC program reminds retailers to contact the state agency with any questions or concerns rather than the local agency. Authorized Missouri WIC retailers are subject to specific federal and state requirements. The state agency is equipped to provide guidance that complies with federal and state requirements as well as the WIC Retailer Agreement. We are happy to assist retailers with any questions or concerns to ensure continued compliance.
Compliance monitoring for FFY 26 continues. Compliance monitors will complete their assigned monitoring tasks, which include conducting unannounced visits to verify compliance with the WIC Retailer Agreement. Monitors will also request formula invoices.
If a WIC customer leaves their WIC card in your store:
Retaining WIC cards is a state violation.
The Missouri WIC program is required to provide annual retailer training. This year, training will be delivered via an electronic newsletter and quiz. The newsletter will be emailed to retailers in June. All retailers must review the newsletter and complete the quiz by August 15, 2026, to allow time for your training completion to be processed before the agreement deadline.
The Missouri WIC program encourages retailers to train all cashiers on how to complete a balance inquiry (BI), a WIC transaction and a WIC void (benefit reversal). During a monitoring visit by the state agency, an observation buy will be conducted to determine if the cashier can complete a BI, a WIC transaction and a WIC void. If you would like instructions on how to complete a BI, a WIC transaction and a WIC void, please contact the Missouri WIC program, and we will send you instructions or schedule a Technical Assistance Training. Contact us at MOWICVendorGroup@health.mo.gov or 573-751-6204.
The WIC locations map displays the locations of all authorized Missouri WIC retailers and WIC local agencies in Missouri.
The WICShopper app is a great resource for retailers to download and scan food items to see if they are WIC-approved and determine where to place WIC-approved shelf tags. The WICShopper app flyer provides steps for getting started.
Authorized Missouri WIC retailers can subscribe to receive WIC retailer update emails.
Manufacturers and distributors can subscribe to receive emails regarding product submission information.
Missouri WIC invites interested retailers to contact us for cashier training! We will work with retailers to schedule a time to provide hands-on training at our office, regional locations or stores. Please email Angela.Easley@health.mo.gov to register for this training.
If you need supplies, please complete the Missouri WIC Retailer Order Form to submit your request, and we will mail your order.
We would like to hear retailers' suggestions on how your Missouri WIC retailer team can improve. Please send suggestions to MOWICVendorGroup@health.mo.gov.
The Missouri WIC program would like to provide some useful tips for pharmacies conducting WIC transactions for special formulas.
If you have any issues or concerns, please contact us at MOWICVendorGroup@health.mo.gov or 573-751-6204.
Please direct questions or concerns to MOWICVendorGroup@health.mo.gov or 573-751-6204.
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