Ombudsman Program Announcement

Chien Hung, VOYCE Ombudsman Program Director is resigning May 22, 2026, after 10 years at VOYCE. Chien is a well-known and respected leader in long-term care advocacy and will be greatly missed. He will continue to do great things in his new role as Senior Director at UCP of Heartland. We wish Chien all the best! VOYCE’s New Ombudsman Program Director will be Lisa Smith, effective May 14, 2026. Many of you already know Lisa as she’s been a Regional Ombudsman Coordinator at VOYCE over 8 years. Lisa brings valued experience and will easily transition into her new role. Please join us in congratulating Lisa and wishing Chien farewell.