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Licensee Communications and Guidance

Contact Information
Division of Cannabis Regulation

PO Box 570
Jefferson City, MO 65102-0570
Toll-Free Access Line: 866-219-0165
(9:00 am – 4:00 pm CST Monday – Friday)

The call center will be closed on the last Friday of each month from 9:00 AM to 10:00 AM for a mandatory staff Meeting.

 

Our department provides resources for businesses holding a medical or marijuana license and individuals working in those facilities. Here, you will find important updates, department issued documents, detailed guidance and essential communications that impact licensees.

Tracking Daily Operations

Anytime a licensee encounters an issue using an integrated seed-to-sale system, the licensee may continue to track their daily operations directly in Metrc.

Please contact CannabisDevelopment@health.mo.gov to report system issues that are limiting a licensee's ability to maintain operations.


Licensee Guidance