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Home and Community Based Services Manual

4.00 Appendix 2c Adult Day Care Rights and Responsibilities

Home and Community Based Services Manual


4.00 Appendix 2c Adult Day Care Rights and Responsibilities

You are expected to

  • Accept provider staff without regard to race, color, national origin, sex, age, religion, political beliefs, or disability 
  • Work with the provider to identify unmet needs that can be met through authorized services 
  • Communicate with your provider when you are not available to attend the daycare 
  • Let your provider know if you have problems with your care delivery 
  • Agree to participate in a comprehensive face-to-face (re)assessment with Division of Senior and Disability Services (DSDS) or its designee

You may not

  • Physically, verbally, or sexually abuse or threaten harm towards the provider or DSDS staff. You cannot allow this conduct from other persons in your household. This may result in your services being terminated. 
  • Expect services to be provided not authorized on your care plan 
  • Expect care to be provided to your friends or visitors 
  • Engage in activities that would be considered fraud of the program; for example, signing for care that has not actually been provided.

For your safety, do not

  • Ask your aide for advice 
  • Leave valuables, cash, or checkbook in plain sight

Provider staff may not

  • Accept gifts or tips

You have the right to

  • Appeal decisions regarding your person-centered care plan, including the denial, reduction, or termination of services 
    • You must appeal within ninety (90) calendar days of the date of the decision. 
    • You must request a hearing within ten (10) calendar days of the date of the notice if you wish to continue receiving services pending the hearing decision. 
    • If DSDS’ decision is affirmed, you may be held responsible for the cost of any services received while the appeal is pending. 
  • Receive services without regard to race, color, national origin, sex, age, religion, political beliefs, or disability

Provider staff are expected to

  • Act in a professional manner 
  • Ensure that you receive care only from those who are registered and screened by the Family Care Registry (FCSR
  • Notify you if they are going to be closed

Resources

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