Ombudsman Program
Improving the quality of life for residents of long-term care through advocacy, education and empowerment.
CONTACT: (800) 309-3282
EMAIL: LTCOmbudsman@health.mo.gov
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Did you know, under federal law, family members of residents in a long-term care facility can join together to form a united voice to communicate concerns to facility administration? By forming a family council, families can work together with facility staff to find resolutions and offer suggestions for improvements within the facility. For more information visit: health.mo.gov/seniors/ombudsman/ or call 800-309-3282.
NEW Long-Term Care Ombudsman Program Bed and Service Availability Dashboard is now available!
The Long-Term Care Ombudsman Program Bed and Service Availability dashboard can now be accessed. Facilities and the public can now view how many beds facilities have available, and which residents they can serve, i.e., memory care, behavioral health, bariatric, etc. This information is beneficial to facilities, families, hospital discharge planners and the general public to determine bed availability and services throughout the State. The dashboard can be accessed at this link dashboard. For information regarding how to navigate the dashboard, access this link training video.
