Adult Day Care Program Manual

At a Glance Adult Day Care Program Contact Information

For your ease, we have included this reference guide to assist you in the day-to-day operations of your program.

DEPARTMENT	TELEPHONE	EMAIL/WEB ADDRESSES
DHSS Quality Assurance Unit Informal Dispute Resolution process	(573) 526-8608	Steven.Vest@health.mo.gov
DHSS Licensure & Certification Unit Opening an ADC program Licensing an ADC program Change of operator Location change Application changes (e.g., hours, days)	(573) 526-8508	LTCapplication@health.mo.gov
DHSS Engineering Consultation Unit Preliminary floor plan review	(573) 526-8524	ECU@health.mo.gov
DHSS Regulation Unit Requesting an exception(s) to ADC regulations – 19 CSR 30-90 Regulation questions – 19 CSR 30-90	(573) 526-8524	RegulationUnit@health.mo.gov
DHSS Community Food & Nutrition Assistance (CACFP)	(800) 733-6251 (573) 751-6269	CACFP@health.mo.gov
Adult Abuse & Neglect Hotline	(800) 392-0210	Abuse & Neglect Hotline
Local Health Department Communicable disease reporting Sanitation inspections	See website link.	Find your Local Public Health Agency
Missouri Medicaid Audit & Compliance (MMAC) Provider Enrollment Provider Review	(573) 751-3399	MMAC.ProviderEnrollment@dss.mo.gov Missouri Medicaid Audit & Compliance
DSS - Family Support Division Medicaid eligibility inquiries for participants	(855) 373-4636 (7am to 6pm) (800) 392-1261 for the automated line	Family Support Division Website Apply for Mo HealthNet Contact Information for the Missouri Department of Social Services
MO HealthNet Division (MHD) Provider communications	(573) 751-2896	N/A
DMH Licensure Certification	(573) 751-4024	Missouri Department of Mental Health Licensure and Certification page