It is critical that HCBS providers enroll in CyberAccess. Conduent manages provider enrollment in CyberAccess. New HCBS providers must complete the CyberAccess Checklist and return it to the appropriate Conduent Provider Outreach Representative.

Enrollment ensures that HCBS providers are available for selection within the appropriate provider list for HCBS.

Upon enrollment pertinent provider staff shall obtain a username and password in order to access CyberAccess and the HCBS Web Tool.

  • HCBS provider supervisors, clinical staff, field coordinators, assessors and billing staff may request access.
  • Direct care staff including in-home aides and other home care staff shall not have access.

Cyber Access Checklist

Conduent Provider Outreach Representatives