The Home and Community Based Services (HCBS) Web Tool is a module of Missouri Department of Social Services, MO HealthNet Division’s CyberAccess, an innovative electronic health record for participants. Conduent contracts with the Missouri Department of Social Services, MO Healthnet Division and the Department of Health and Senior Services, Division of Senior and Disability Services to provide CyberAccess.

The HCBS Web Tool provides a web portal that gives stakeholders, including HCBS providers, access to a participant’s screening, assessment(s), and prior authorization(s) for Medicaid funded HCBS.

The HCBS Web Tool seeks to improve the quality of life for participants through increased efficiency of assessments and care planning to meet a participant’s needs. CyberAccess is available to healthcare providers including HCBS providers. Medical providers can view diagnosis data, receive alerts, and review medical prior authorizations.