RESOLVED HCBS Web Tool Connectivity Issues

October 19, 2020

CyberAccess Web Tool is currently experiencing connectivity issues. Pages will fail to load or timeout. Refreshing the page or trying your most recent action again will resolve the issue in most instances.

Conduent is working to resolve the issues, however an estimate of system restoration is not currently available. If you are experiencing issues other than those identified above, please contact your Provider Outreach Representative or the Conduent helpdesk at 1-888-581-9797.