eWIC - Retailers
What is eWIC?
The Healthy, Hunger-Free Kids Act of 2010, Public Law 111-296, was implemented to increase access to healthy food for low-income children, and mandates that states must implement electronic benefit transfer (EBT) by October 1, 2020 (42 U.S.C. 1786 et. seq.) for all Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) program benefits. The Missouri Department of Health and Senior Services’ (DHSS) WIC program is fully operating with an EBT system called eWIC.
WIC benefits are loaded for current and future months on the eWIC card making it easier to redeem benefits for participants and retailers.
eWIC Informational Links and Materials
Welcome to Missouri WIC DHSS Catalog #1207
This handout is to provide counseling to new participants about the WIC program. The translated versions are available for downloading: Arabic, Bosnian, Burmese, Chinese, Farsi, French, Hindi, Hmong, Korean, Nepali, Romanian, Russian, Somali, Spanish, Ukrainian, Urdu, and Vietnamese.
Smart Card WIC Certified Grocer Systems (*Note- This link directs to a site maintained by the Texas WIC program.)
eWIC Authorized Retailer Locations
Authorized WIC retailers can be identified as green pins on the location map. Click here to view the map.
Look for the eWIC door decal at the entrance of an authorized WIC retailer.
Frequently Asked Questions
What is a Missouri eWIC card?
A smart card that contains WIC food benefits for a WIC household to purchase WIC-approved food at authorized WIC retailers.
Will there be one card for all household members on WIC?
Yes. One card is issued for each WIC household.
Do WIC customers need to show identification?
No. The Personal Identification Number (PIN) eliminates the need for customer identification.
What happens if a WIC customer forgets their PIN?
Customers should be referred back to their local agency if they forget their eWIC PIN.
How will the eWIC card work at the store?
WIC customers will shop for WIC-approved items as usual. At checkout, the eWIC card is inserted into the payment terminal where WIC-approved items are deducted from the balance of the food benefits on the card for the current month. Unused food benefits remain on the card and can be used at a later time. All food benefits expire on the last day of the month at midnight.
What happens if a participant loses their card?
Customers should be referred back to their local agency if their card is lost or stolen.
What happens if a WIC customer leaves their eWIC card at a store?
Contact the toll-free number listed on the back of the card as soon as possible.
Can eWIC cards be used at self-checkout registers?
Can WIC customers shop in other states with their Missouri eWIC card?
No. Missouri eWIC cards are only accepted at authorized WIC retailers in Missouri.
Can my store accept another state's eWIC card?
Do cashiers keep a copy of the eWIC receipt?
No. The eWIC receipt should be given to the WIC customer.
What should the cashier do if an item is not deducted from the eWIC card when the customer says it is a WIC-approved item?
Customers should be referred back to their local agency. Cashiers are unable to approve food items not included in the Missouri WIC Approved Food List.
Can multiple eWIC cards be used in the same transaction?
No. Each eWIC card has to be redeemed in a separate transaction. eWIC cards cannot be used together.