SUBJECT 1: MOWINS Waiting Period Override for Replacement Cards
SUBJECT 2: Similac Soy Concentrate Low Inventory Notice
SUBJECT 3: Local Agency Printer Toner Supplies
SUBJECT 4: Local Agency Plan (LAP) Automated Security Access Processing (ASAP)
SUBJECT 5: Advance Child Tax Credit (CTC) Informational Webinar
SUBJECT 6: Breastfeeding Promotion and Support Training
SUBJECT 7: Missouri WIC Conference Update

JOB POSTING: Part-Time Breastfeeding Peer Counselor – St. Charles County Department of Public Health
JOB POSTING: Full-Time WIC Clerk – Platte County Health Department
JOB POSTING: Full-Time Nutritionist – St. Charles County Department of Public Health
JOB POSTING: Part-Time Registered Dietitian/Nutritionist – Osage County Health Department

SUBJECT 1: MOWINS Waiting Period Override for Replacement Cards. Effective immediately, only the MOWINS Help Desk can override the waiting period for replacement cards. Limiting overrides to the following situations will protect program integrity as much as possible and limit the risk of over issuance. If you would like to request an override to replace a lost, stolen, or damaged card for a household, please call the help desk. The help desk will determine if an override can be approved based on the following reasons:

  1. Help Desk determines that the eWIC card is defective based on information from WIC Direct.
  2. Local agency determines the eWIC card is physically damaged, but can still be read by the card reader/writer.
  3. The participant reports their eWIC card is lost, stolen, or damaged and the local agency confirms there are no current or future benefits issued.
  4. The participant reports their eWIC card is lost, stolen, or damaged and the local agency confirms all household benefits in the current month have been redeemed and there are no future benefits issued.
  5. REDUCED WAITING PERIOD: If there are no future benefits issued to an eWIC card reported as lost, stolen, or damaged at the end of the month, the local agency can decrease the waiting period time and on the 1st day of the next month can be granted an override. The household representative will have to return to the clinic on the 1st day of the following month to receive the replacement card. For example, a household called and reported their card as lost on July 29th, and there are currently no benefits issued to the household for August. Therefore, the household can return to the clinic on August 1st, and the help desk will grant an override instead of waiting for August 3rd.

Isolated Disaster or Emergency: In the case of an isolated personal emergency or disaster (e.g., fire, flood) local agencies may replace both redeemed WIC food benefits which are destroyed or unavailable, and unredeemed WIC food benefits on the eWIC card which has been destroyed. In these rare situations, contact your TA staff for assistance. Third-party verification of the emergency or disaster (fire department, Red Cross) will be required for approval.

Anytime an override is granted, the local agency must document with a note in MOWINS. Local agencies must not use workarounds to avoid waiting periods for replacement cards. Please call the MOWINS Help Desk at 1-800-554-2544 to request an override for one of the situations above. Technical Assistance (TA) staff will no longer be providing override approvals.

SUBJECT 2: Similac Soy Isomil Concentrate Low Inventory Notice. Abbott has informed us that they are entering a low inventory position on Similac Soy Isomil 13 oz. concentrated liquid, currently row #7 in the Food and Formula Reference Guide: Formula Listing (Effective Jan. 1, 2021) (FFRG). This low inventory position is because Abbott is correcting an isolated labeling error that poses no health hazard. If you are contacted by a participant unable to find 13 oz. Similac Soy Isomil concentrated liquid at a retail store, please consider the alternate product Similac Soy Isomil 12.4 oz. powder, currently row #6 in the FFRG. Abbott is working as quickly as possible to remedy this situation. An estimated recovery is to be determined and another update will be provided when a recovery timeline has been established. See attachment for instructions on how to check if you have participants on this formula. If you have any questions, please contact your Technical Assistant nutritionist or call the WIC state agency at (573) 751-6204 and ask to speak to the nutritionist on duty.

SUBJECT 3: Local Agency Printer Toner Supplies. Local Agencies (LA) should continue to use the MICR printers onsite for printing handouts, shopping lists, etc.

Use the online order form located here to order toner for the 9530 model MICR printers.
There is no toner available for the 9512, 9612, 9712, 9720, 9815 model MICR printers; however, photoconductor kits/imaging units can still be ordered for these printers, using the same online order form.

When MICR supplies are exhausted, those printers will be obsolete and need to be surplussed as MICR printer supplies are no longer ordered.

Jason Seehusen will contact LAs to discuss alternative options if supplies ordered for a MICR printer are no longer in stock.

If an LA has a MICR printer malfunction and it needs to be replaced or disposed of, email Jason Seehusen at Jason.Seehusen@health.mo.gov to begin that process.

Per policy, LAs are responsible for purchasing replacement supplies (toner/ink, maintenance kits, etc.) for all non-MICR printers. LAs should order replacement supplies using the LA customary purchasing procedure.

If you have any questions, contact your Administrative TA staff.

SUBJECT 4: Local Agency Plan (LAP) Automated Security Access Processing (ASAP). An ASAP request must be completed for any new user requiring access to the LAP application. Instructions for completing the ASAP request are located here. ASAP approval can take 7-14 days; please submit your request as soon as possible. For local agency staff who have previously been granted access, it is recommended you log in to the LAP application to ensure your log in information is correct. If you have any problems logging into the LAP application, please contact the ITSD Helpdesk at (800) 347-0887.

SUBJECT 5: Advance Child Tax Credit (CTC) Informational Webinar: The U.S. Consumer Financial Protection Bureau (CFPB) has prepared a webinar about the IRS CTC monthly payments designed to give financial relief to eligible families with children starting in July. This webinar, The Nuts and Bolts of Claiming the Advance Child Tax Credit, will be held on Thursday, July 13 from 12:00 – 1:00 p.m. CST. Please share this information with staff in your agencies who routinely work with families who would benefit from this information. This information is not specific to WIC.

As covered in the WIC Update from April 26, 2021, the CTC should be excluded from income consideration for WIC income assessment. You can view WIC Policy Memorandum: #2021-7 WIC Income Exclusions under the American Rescue Plan Act of 2021 for more information.

The Nuts and Bolts of Claiming the Advance Child Tax Credit webinar will provide staff with answers to key questions about the CTC, information about the CTC IRS portals, and details about who needs to take action to get money. Topics include:

  • Advance Child Tax Credit Basics
  • What families need to know: Am I eligible? How much will I get? What actions do I need to take?
  • CTC IRS portals – Who, What, Where, When
  • Tips and more learning resources

Register for the webinar at: http://icfconsulting.adobeconnect.com/ctc2/event/registration.html
Closed captioning will be available during the webinar. For reasonable accommodations, please call (202) 435-9336, (855) 233-0362, (202) 435-9742 (TTY), or email CFPB_ReasonableAccommodations@cfpb.gov prior to the webinar.
Email the CFPB with questions at yourmoneyyourgoals@cfpb.gov

SUBJECT 6: Breastfeeding Promotion and Support Training. The state agency (SA) has updated the Breastfeeding Promotion and Support training for new staff and it is now available on the website in a portable document format (PDF) here, under the eLearning drop-down menu. Local agency (LA) staff who have not completed this required training should do so and the date of completion should be documented in the staff member’s training record in accordance with current guidelines. For questions, contact Lisa Schlientz at lisa.schlientz@health.mo.gov

SUBJECT 7: Missouri WIC Conference Update. The Missouri WIC Association is pleased to announce that registration for the upcoming WIC Conference is open. The conference will take place October 13th through October 15th, at the Holiday Inn Executive Center in Columbia, MO (2200 Interstate 70 Drive SW, Columbia, MO 65203). It is required that a registration form be completed by EACH attendee. Please click here to complete registration no later than July 9th, 2021. A late fee will be charged for any registrations after July 9. Cutoff for late Registration is August 31, 2021.

Exceptions can be made on an individual basis due to staff changes or unforeseen life events. Please contact Debra.Cullum@lpha.mo.gov for changes to registrations.

Unfortunately, Holiday Inn is unable to accommodate all of the WIC Conference attendees. MWA has blocked off rooms in multiple hotels; we understand this is not the most convenient, but it is the best that can be done given the situation. Please know that attendees can request single occupancy, if desired. Double occupancy is still available for those who would like to room with a co-worker. Hotel options and booking links can be found in the attachment. Please contact Joan.Brundage@lpha.mo.gov for hotel questions.

The tentative conference agenda can be found as an attachment as well. Please know that speakers and topics are subject to change and titles of presentations are not final.
For general conference questions, please email Cate.Reando@sfchealth.org

JOB POSTING: Part-Time Breastfeeding Peer Counselor - St. Charles County Department of Public Health. The St. Charles Department of Public Health’s WIC program has an opening for a Breastfeeding Peer Counselor. The purpose of this position is to counsel pregnant women and breastfeeding mothers by telephone and in the WIC office at scheduled intervals. This position teaches breastfeeding classes and/or organizes mother support groups.

For more information, contact Megan Hickey, WIC Program Manager, 636-949-7400 ext. 6240 or email: mhickey@sccmo.org

To apply: https://hr.sccmo.org/mss/employmentopportunities/default.aspx

JOB POSTING: Full-Time WIC Clerk – Platte County Health Department. The Platte County Health Department’s WIC clinic is seeking a WIC Clerk. This position is responsible for helping to determine eligibility of WIC participants by performing income assessment, and obtaining and entering participant information. Other duties but not limited to, include answering phones, scheduling, and basic office duties. Strong customer service skills are required. This position requires a high school diploma or equivalent. Office, computer and WIC experience preferred. Position is available for 4 days a week, full time (40 hrs./week).

Frward cover letter and resume to:
Heidi Loecke
WIC Coordinator
Fax: 816.587.6028
Email: Heidi.loecke@plattehealth.com

JOB POSTING: Full-Time Nutritionist – St. Charles County Department of Public Health. The St. Charles Department of Public Health’s WIC program has an opening for a Nutritionist. The purpose of this position is to evaluate nutritional status of potentially eligible women, infants, and children for WIC program services; provide nutrition counseling to clients; and supervise peer counselors and breastfeeding activities. The work is performed under the direction of the WIC/Nutrition Manager

This is a full-time, 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

For more information contact: Megan Hickey, WIC Program Manager, 636-949-7400 ext. 6240, email- mhickey@sccmo.org

To apply: https://hr.sccmo.org/mss/employmentopportunities/default.aspx

JOB POSTING: Part-Time Registered Dietitian/Nutritionist – Osage County Health Department. The Osage County Health Department Woman, Infants and Children (WIC) program is accepting applications for a part time Registered Dietitian/Qualified Nutritionist. To qualify for this position, the person must be a Registered Dietitian or Qualified Nutritionist. The person in this position would be responsible for providing nutrition education, program certification/eligibility for participants, and assist in breastfeeding education support. WIC experience and training preferred. This position would be two Wednesdays per month.

For more information, contact Elisha Rodgers, WIC Coordinator at (573) 897-3103.
Position will remain open until filled.

Resumes can be sent to the following:
Email: Elisha.Rogers@lpha.mo.gov
Fax: 573-897-4915
Mail: PO Box 533, Linn MO 65051

Missouri WIC is an equal opportunity provider and employer.

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