April 5, 2021 WIC Updates
SUBJECT 1: Vote for the NEW eWIC Card!
SUBJECT 2: eWIC Transaction Errors and the How to Use Your eWIC Card at the Register Video
JOB POSTING: Full-Time Dietitian/Nutritionist – Joplin City WIC
JOB POSTING: Part-Time Dietitian/Nutritionist – Lawrence County Health Department
JOB POSTING: Nutritionist – Ozark County Health Department
SUBJECT 1: Vote for the NEW eWIC Card! Help us choose our new eWIC card image! The Missouri WIC State Office needs your help to select the best image for our eWIC cards. Take this eWIC Card Image Survey that includes five different card options for the front display of the eWIC cards. All local agency WIC staff are encouraged to participate in this fun survey! Get your vote in by Thursday, April 15, before the survey expires. Please contact Carter Stephenson if you have any questions about the survey at firstname.lastname@example.org.
SUBJECT 2: eWIC Transaction Errors and the How to Use Your eWIC Card at the Register Video. Some participants have been experiencing transaction errors at the register that have resulted in benefits being removed from the eWIC card, but not being processed at the register. The state agency is working with retailers to ensure that retailer staff correctly process transactions, but also realizes that it is vital that participants appropriately follow steps to complete an eWIC transaction.
The video, How to Use Your eWIC Card at the Register, is available on the Missouri WIC website and should be used as a resource to educate participants when they receive their eWIC card. The video explains how to use the eWIC card at the register and points out times where errors can occur if the card is not used correctly.
Please ensure that all participants view the video to assist with user-related eWIC card errors at the register. Of particular note, participants must be diligent about following the instructions on the card reader device regarding when to insert and remove the eWIC card. Inserting or removing the card at inappropriate times may lead to technical errors which will need to be resolved at the state agency in collaboration with the retailer involved. In some instances, benefits may not be replaced on the eWIC card, depending on the amount of time left in the benefit period and whether the participant is able to provide the necessary information to research the situation (e.g., retailer name, date, time, lane number, etc.). Participants should retain receipts, as instructed, to assist with researching benefit redemption errors.
The video is located at two locations on the website: https://health.mo.gov/living/families/wic/families/resourcesrecipes/ and https://health.mo.gov/living/families/wic/families/ewic/ under the Informational Materials tab. The video is not available on DVD, but can be downloaded and saved from the eWIC Families page.
Please let Anne Strope know if you have any questions regarding accessing the video at email@example.com
Questions about resolution of benefit redemption errors should be directed to the MOWINS Help Desk at WICHelpDesk@health.mo.gov or 800-554-2544.
JOB POSTING: Full-Time Dietitian/Nutritionist – Joplin City WIC. The Joplin City Health Department WIC Program has an opening for a full-time Registered Dietitian/Nutritionist. Under general supervision, responsible for participating in the development and implementation of public health nutrition services and assuring that Women, Infants & Children (WIC) participants receive accurate nutrition assessments and appropriate nutrition education. Reports to WIC Coordinator. Must have a Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in Foods and Nutrition, including at least one course in diet therapy and one course in community nutrition or nutrition in life cycle; or Registration or current eligibility for registration as a Registered Dietitian by the commission of Dietetic Registration.
To apply, mail resume to:
City of Joplin
602 S Main St.
Joplin, MO. 64801
Or email to:
JOB POSTING: Part-Time Dietitian/Nutritionist – Lawrence County Health Department. The Lawrence County Health Department WIC Program is currently accepting resumes for a part-time Registered Dietitian/Nutritionist (3 days a week/21 hours). Responsibilities include assuring the WIC participants receive accurate nutrition assessments and appropriate nutrition education. Must be dependable, and work well in a team. Minimum requirements include a Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in Foods and Nutrition, including at least one course in diet therapy and one course in community nutrition or nutrition in life cycle. Benefits include retirement, pro- rated Holidays and leave time. For more information call 417-466-2201.
Email resume to: Janella.Spencer@Lpha.mo.gov or fax to 417-466-7485.
JOB POSTING: Nutritionist – Ozark County Health Department. The Ozark County Health Department is currently accepting applications for a WIC Nutritionist position. Minimum requirements include graduation from an accredited four year college or university with a Bachelor's degree in Public Health Nutrition; Dietetics: or closely related field; including or supplemented by at least fifteen (15) semester hours in food and nutrition including diet therapy and community nutrition. Please email Rhonda.Suter@lpha.mo.gov.
Missouri WIC is an equal-opportunity employer.