Publications

A Brief Summary: Your Right to Make Health Care Decisions
Consumer Handbook for Residents of Long-Term Care Facilities
Family Council Brochure
Guardianship and Conservatorship in Missouri Brochure
Guide to Selecting an Alzheimers Special Care Unit
How the Long-Term Care Ombudsman Program Can Help You
How to Organize and Direct an Effective Resident Council
Medicare & Medicaid Benefit Information Poster
Resident Rights for Long-Term Care in Missouri - Booklet
Resident's Role in the Survey Process
Should You Report Abuse? - Poster
Volunteer: Be There To Care
Who, What & Where of Medicare, Mo HealthNet (Medicaid) and Veterans Benefits in Missouri

Online Only

These publications are available for download only.

Family Councils
Info-Sheet: Reading a Nursing Home Survey & Statement of Deficiencies
Loss and Theft
Residents’ Rights - Large Poster
Residents’ Rights - Small Poster
Resident Rights for Long-Term Care in Missouri (Bosnian) - Booklet
Role of the Social Worker in a Long-Term Care Facility
Show-Me Elder Services Brochure
Veterans/Spouse Benefits Access

expand Fact Sheets - Residents’ Rights collapse Fact Sheets - Residents’ Rights
Be Free From Restraints
Be Fully Informed
Communicate Freely
Maintain Dignity
Make Choices
Manage Your Finances
Participate in Your Care
Privacy and Confidentiality
Transfer and Discharge
Voice Grievances

External Resources

Guardianship Resource Guide
Guide To Choosing a Nursing Home - English
Guía para Escoger un Asilo de Ancianos
Knowledge: Know Your Long-term Residential Care Options

Annual Reports - Ombudsman Program

FY 2014
FY 2013
FY 2011
FY 2006
FY 2005
FY 2004