April 21, 2014 WIC Update


SUBJECT 1: ASAP Information for Completing BFPC and WIC BF Friendly WIC Clinic Applications
SUBJECT 2: Invitation for FY 2015 Breastfeeding Peer Counseling (BFPC) Program
SUBJECT 3: WIC Breastfeeding Friendly WIC Clinic Application
SUBJECT 4: Truman Holiday-WIC Help Desk Coverage
SUBJECT 5: Crystal Reports
SUBJECT 6: MOWINS Hot Topics
SUBJECT 7: REMINDER: WIC Help Desk Meeting


  1. ASAP Information for Completing BFPC and WIC BF Friendly WIC Clinic Applications: The applications for the Breastfeeding Peer Counseling program and the Breastfeeding Friendly WIC Clinic designation are completed online. In order to use the online application, you must complete an ASAP request to have access. Having access to the WIC online invoice and the LAP does not provide you access to this application. If you did this last year, you will NOT need to do it again this year. Below are the values that need to be selected when completing the ASAP form:

    Area Type: HEALTH APPLICATIONS
    Health Area Type: WIC BF APPLICATION
    Request Type: ADD ACCESS
    Role: WIC BF APPLICANT
    Other Role/Report Type: Choose appropriate WIC agency
    Comments: none
    Effective Date: current date

    If you have any questions please contact Kathy Mertzlufft at Kathy.Mertzlufft@health.mo.gov or call her at 573-526-4792.

  2. Invitation for FY 2015 Breastfeeding Peer Counseling (BFPC) Program: If your agency is interested in participating in the FFY 2015 BFPC program, please see the attached letter. Applications will be completed online this year. If your agency is interested in applying, please click here to complete the online application and attach your BFPC agency plan. For those who have access, your User ID and Password will be the same as the one used for the LAP and WIC online invoice. If you have not completed an ASAP to request access, please see the message above. The deadline for completing the application is COB on Friday, May 23, 2014. If you have any questions please contact Nancy Keim at Nancy.Keim@health.mo.gov or by phone at 573-290-5819. (ONE ATTACHMENT)

  3. WIC Breastfeeding Friendly WIC Clinic Application: The purpose of this statewide effort is to implement evidence-based breastfeeding strategies to encourage and recognize local WIC providers that offer an optimal level of breastfeeding support. The WIC Breastfeeding Task Force worked with the state office to develop the specific criteria that must be met to be recognized as a “Breastfeeding Friendly WIC Clinic”.

    If your agency would like to apply for “Breastfeeding Friendly” status for FFY2015, please click here to complete the online application. If you completed an ASAP request for the BFPC application you will also have access to this application. Once it is determined that your agency meets all the criteria your agency will be recognized as a “Breastfeeding Friendly WIC Clinic” for FFY2015 and will receive a framed certificate to hang in your clinic and additional funding. The deadline for completing the application is COB on Friday, May 23, 2014. If you have any questions please contact Kathy Mertzlufft at Kathy.Mertzlufft@health.mo.gov or by phone at 573-526-4792.

  1. Truman Holiday-WIC Help Desk Coverage: The State WIC Office will be closed but there will be limited WIC help desk coverage from 8:00 am to 5:00 pm on Thursday, May 8, 2014. If you have questions, please contact Mark Davis at Mark.Davis@health.mo.gov or 573-526-5323 or 800-392-8209.

  2. Crystal Reports: New and/or revised reports will be posted to Crystal on April 21, 2014. Please review the table of contents (attached) or at http://health.mo.gov//living/families/wic/wiclwp/data.php. If you have any questions about the new and/or revised reports, please contact your TA team member. (ONE ATTACHMENT)

  3. MOWINS Hot Topics: The next MOWINS Hot Topics session addressing DCN Data related to MOWINS and additional clarification regarding missing proof (residency, income, and ID) as it pertains to MOWINS will be Thursday, May 1, 2014 from 8:30 am to 10:30 am. The MOWINS Hot Topics session is open to all LWP staff, but registration is required. If you haven’t already done so, you can access the link to register here. Once a registration has been completed, a confirmation will be sent within 48 business hours providing additional details. Please be aware this is a live webinar and conference call with WIC Help Desk staff, so a computer with a network connection is necessary to participate.

    Previous sessions along with future dates and topics for the MOWINS Hot Topic sessions will be posted on the MOWINS webpage. Please click here to submit topics for future MOWINS Hot Topic sessions.

    If you have questions, please contact the WIC Help Desk via e-mail at wichelpdesk@health.mo.gov or by calling 800-554-2544.

  4. REMINDER: WIC Help Desk Meeting: This is a reminder that there will be no WIC Help Desk coverage on Friday, April 25, 2014, from 8:00 am to 10:30 am. Although staff will not be available during these hours, feel free to leave a message and all calls will be returned as soon as possible. The purpose of these meetings is to review processes and procedures in order to provide the highest quality customer service to local agencies and WIC participants.

    In our ongoing efforts to better our customer service please remember to complete the WIC Help Desk Customer Service Survey regarding your experience after contacting the WIC Help Desk. The survey can be located here and should take approximately 3 minutes to complete. Your assistance is greatly appreciated!

    If you have questions, please contact Melissa Seaver at 800-554-2544 or Melissa.Seaver@health.mo.gov.

Attachments:
2015-BFPC-Invitation Letter
TOC Crystal WIC Reports 04-21-2014