October 7, 2013 WIC Update
SUBJECT 1: REMINDER: Columbus Day Holiday & WIC Help Desk Meetings
SUBJECT 2: Breastfeeding Friendly WIC Clinic
SUBJECT 3: Translated WIC Food Lists and Nutrition Assessments Forms
SUBJECT 4: Needs Assessment Survey for Over-the-Telephone Foreign Language Interpretation Services
JOB OPPORTUNITY: Nutritionist III - DHSS Southeast District Health Office
REMINDER: Columbus Day Holiday & WIC Help Desk Meetings: This is a reminder that on Monday, October 14, 2013 the State WIC Office will be closed for the Columbus Day holiday, but limited WIC Help Desk coverage will be provided from 8:00 am to 5:00 pm.
Additionally, there will be no WIC Help Desk coverage on Friday, October 18, 2013, from 8:30 am to 10:30 am. Although staff will not be available during these hours, feel free to leave a message as all calls will be returned. Also, on Wednesday, October 23, 2013 there will be limited WIC Help Desk coverage from 8:00 am to 5:00 pm due to WIC staff meetings.
If during any of these dates you are unable to speak directly with a member of the WIC Help Desk staff please leave a message and your call will be returned as soon as possible. The purpose of these meetings is to review processes and procedures in order to provide the highest quality customer service to local agencies and WIC participants.
Furthermore, please remember to complete the WIC Help Desk Customer Service Survey regarding your experience after contacting the WIC Help Desk to aid in our ongoing efforts to better our customer service. The survey can be located here and should take approximately 3 minutes to complete. Your assistance is greatly appreciated!
If you have questions, please contact Melissa Seaver at Melissa.Seaver@health.mo.gov or 800-554-2544.
2. Breastfeeding Friendly WIC Clinic: The state WIC office would like to congratulate the following local WIC agencies for receiving the designation of a “Breastfeeding Friendly WIC Clinic” for FFY 2014.
Family Care Health Centers
Jefferson-Franklin Community Action Corp.
Northeast Community Action Corp.
Samuel U. Rodgers Health Center
Ste. Genevieve County
The purpose of this statewide effort is to implement evidence-based breastfeeding strategies to encourage and recognize local WIC providers that offer an optimal level of breastfeeding support. Many of these agencies had already implemented these strategies and have served as a model for developing the criteria for awarding the “Breastfeeding Friendly WIC Clinic” designation. Their success is being observed through increased breastfeeding rates.
If your agency needs guidance on ways to implement the Breastfeeding Friendly WIC Clinic Criteria, please contact the State Breastfeeding Coordinator, Kathy Mertzlufft at Kathy.Mertzlufft@health.mo.gov or by phone at 573-526-4792.
3. Translated WIC Food Lists and Nutrition Assessments Forms: Printer friendly versions of the new WIC approved food list and WIC nutrition assessments forms are available in 16 languages (including Spanish) through the WIC website. Please use them as needed. If you have any questions, please feel free to contact Takako Tagami at Takako.Tagami@health.mo.gov.4. Needs Assessment Survey for Over-the-Telephone Foreign Language Interpretation Services: The WIC State office is conducting a needs assessment survey for over-the-telephone foreign language interpretation services. On October 8, 2013, local WIC coordinators will receive an e-mail message with a link to the survey. Please complete the survey by October 30, 2013. If you have any questions/suggestions, please feel free to contact Takako Tagami at Takako.Tagami@health.mo.gov.
JOB OPPORTUNITY: Nutritionist III - DHSS Southeast District Health Office: The Bureau of WIC and Nutrition Services has an opening for a Nutritionist III in the Southeast District Health Office in Poplar Bluff. Responsibilities include providing technical assistance to local WIC providers, monitoring, policy review and revision, special formula approvals, applying health data in program planning, and occasionally acting as a preceptor for dietetic interns. Excellent customer service, written and verbal communication, teamwork, confidentiality and prioritization are required skills. A registered dietitian, licensed in Missouri, is preferred. Submit cover letter and resume to Phyllis Fuller at Phyllis.Fuller@health.mo.gov by October 11, 2013. AA/EOE