February 25, 2013 WIC Update

SUBJECT 1: WIC Appointment Reminders available from Text4baby
SUBJECT 2: Learning Dynamics Customer Service Notes for WIC
SUBJECT 3: Updated WIC Nutrition Education Resource Request-WIC 7 (02-20-13 version)

  1. WIC Appointment Reminders available from Text4baby: WIC participants may now receive appointment reminders 3 days prior and at 8:00am the day of their WIC appointment. Text4baby users only need to take 2 easy steps:

    • Text “WIC” or “miWIC” (for Spanish) to 511411.
    • Text “REMIND” or “CITA” (for Spanish) and follow the prompts.

    There is no charge to the user for reminder texts and the text does not deduct from their text limit. In addition to the many Text4baby mobile phone service partners, this service works with some prepaid mobile services. The appointment reminder service is available to prenatal women and postpartum women through the baby’s first birthday. See the attached Fact Sheet for additional information. If you have any questions, please contact your TA Nutritionist. (ONE ATTACHMENT)

  2. Learning Dynamics Customer Service Notes for WIC: Attached is the latest issue of “Customer Service Notes for WIC.” This issue discusses the importance of utilizing motivational interviewing techniques with participants. If you have any questions, please contact your TA Nutritionist. (ONE ATTACHMENT)

  3. Updated WIC Nutrition Education Resource Request - WIC 7 (02-20-13 version): The following items have been added in the WIC 7 form:

    • “Just In Time” Newborn Hearing Screening Poster (#202)
    • Newborn Hearing Screening Brochure (# 431)

    Please begin ordering them using the attached form. If you have any questions, please feel free to contact Takako Tagami at Takako.Tagami@health.mo.gov. (ONE ATTACHMENT)

 

Attachments:
Text4baby and WIC Factsheet
WIC Tips for February 2013
WIC-7 WIC Nutrition Education Resource Request (02-21-13) Newborns