December 14, 2009 WIC Update

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SUBJECT 2: WIC Certifiers Providing Food Package Pamphlets to Participants

  1. MOWINS Reports:  Two new reports have been posted to the Crystal website in WIC Reports – Local Agency.
    For instructions on using interactive reports on Crystal, please refer to the attached PDF. 

    CM-0010-02 Prenatals Due Report - The Prenatals Due Report is an interactive Crystal report.  It lists all prenatal women for a particular agency or site with due date, address and phone number, sorted by due date.

    Breast Pump Inventory Report - The Breast Pump Issuance report is an Excel spreadsheet listing all breast pumps that are currently issued to participants for all agencies.  This report is sorted by agency number and includes the serial number of the pump, participant’s state WIC ID and household ID numbers and the date the pump was issued.  This report can be useful for staff to follow-up with participants who have received a breast pump, to insure they are still using the pump. 

    If you have any questions on the specifics of these reports or how to use them in your agency, please contact Kathy Mertzlufft by telephone at 573-526-4792 or by email at  If you have any questions in regards to how to access Crystal, please contact the MOWINS Help Desk at 800-554-2544.
  2. WIC Certifiers Providing Food Package Pamphlets to Participants:  The state WIC office has received several requests wanting to know what pamphlets a WIC Certifier can provide to participants on the new food package implementation.  The WIC Certifier may provide the food package pamphlets located at Food Packages, under the section titled “Learn More about WIC Foods”. The purpose of these pamphlets is to assist the authorized staff in explaining the food instrument redemption process (refer to ER#2.03200). Additional questions and/or clarifications requested by the participant shall be referred to the CPA.

Crystal Reports