April 6, 2009 WIC Update

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SUBJECT 1: The Business Case for Breastfeeding: Steps For Creating a Breastfeeding Friendly Worksite
SUBJECT 2: WIC Participants – ID Numbers (HANDS & MOWINS)
SUBJECT 3: WIC Help Desk
SUBJECT 4: Participant Nutrition Education on the Web 
SUBJECT 5: Infant Scales
SUBJECT 6: Friendly Reminder - Survey for Translated Resource Items
SUBJECT 7: Training on the HemoCue Analyzer
SUBJECT 8: Southeast MO Dietetic Association Education Opportunity

  1. The Business Case for Breastfeeding: Steps for Creating a Breastfeeding Friendly Worksiteis a comprehensive program designed to educate employers about the value of supporting breastfeeding employees in the workplace.  The program highlights how such support contributes to the success of the entire business.  The Business Case for Breastfeeding offers tools to help employers provide worksite lactation support and privacy for breastfeeding mothers to express milk.  The program also offers guidance to employees on breastfeeding and working.  Resources to help lactation specialists and health professionals educate employers in their communities are also available.  More information on ordering materials is available through the US Department of Health and Human Services, Health Resources and Services Administration (HRSA) website at http://www.womenshealth.gov/breastfeeding/government-programs/.

  2. WIC Participant ID Numbers (HANDS & MOWINS):  This is to help clarify an article about transfers that was in the WIC Updates on March 23, 2009.
    The DCN is the common number that connects the two systems and the participant records for transfers.  This will be extremely important when we turn the DCN interface on in MOWINS.  The same thing is true for brand new WIC participants who have never been on HANDS or MOWINS before.  To help you and for you to help us, two different forms have been created.  One form is for transfers between the two WIC systems and the other form is for brand new WIC participants.  You will be able to put multiple people on each form.  You do not have to send this form in every day but it is extremely important that you send it in at least once a week before Friday.  Each participant on the form will have to be corrected behind the scenes in MOWINS before each conversion runs in order to prevent problems during the conversion on Saturdays.  The form can be faxed (573-526-1470) or e-mailed (WICHelpDesk@health.mo.gov).  You do not have to call the Help Desk for transfers, if you fill out the form, unless you have questions.

    If you have any questions, please contact Melissa Seaver at Melissa.seaver@health.mo.gov or 800-554-2544. 

  3. WIC Help Desk:  The WIC help desk hours are 8:00 am to 5:00 pm Monday thru Friday.  However, in order for  help desk staff to discuss issues that have come in and ensure that all staff are informed of the various problems, we will meet once a week for one hour.  The meetings will be on Fridays from 8:00 am-9:00 am.  The help desk phones may be coded to voice mail during this time.  This time was selected because some agencies are closed on Fridays and typically there are not a large volume of calls.
    If you have questions, please contact Melissa Seaver at 800-554-2544 or WICHelpDesk@health.mo.gov.

  4. Participant Nutrition Education on the Web:  In response to LWP’s requests to provide alternative methods for Participant Nutrition Education, the State WIC program has adapted a variety of nutrition education topics, with permission from Arizona.  It is anticipated the Participant Nutrition Education on-line resources will be available June 1, 2009.  A policy on “Alternative Methods of Providing Nutrition Education” has also been developed to provide guidelines for providing nutrition education classes on the web and is awaiting approval from USDA.  The LWP Nutritionist will review and follow the policy guidelines to ensure that web classes are appropriate to meet the participant’s needs before they are allowed to use this method for nutrition education.  If LWP staff has ideas or needs for additional education pieces please contact your district nutritionist. 

  5. Infant Scales - The following information about the recently purchased infant scales may help to answer some of questions:
    • The most common problem reported is obtaining a weight on an infant or child who keeps moving.  When a stable weight is calculated, a small circle will appear on the digital display.  Once you see the circle in the upper left corner of the display, press the HOLD/RELEASE key to lock in the weight.  Press the HOLD/RELEASE key again to return the display to 0.
    • Make sure the 4 screws that hold the seat to the base are securely tightened.  Loose screws may be causing the digital display to not stabilize on a weight.
    • When weighing very young infants, you may want to put a car seat pad in the scale seat, tare the scale to zero, then place the infant in the scale and weigh.  This helps to keep the infant from sliding sideways in the seat.
    • It may take a longer time than usual for Weights and Measures to respond to your request for a scale inspection.  We understand they are working with fewer staff.
    • The warranty is good for 1 year from the date of purchase.  Your warranty will expire if the scales are not inspected and used within the first year.

    A copy of the scale instructions is attached.  If you have additional questions, please contact your district nutritionist.

  6. Friendly Reminder - Survey for Translated Resource Items:  The state WIC office has been providing resource items in 11 different languages available for downloading from the DHSS website.  We would like to know if your agency has been utilizing these resource items.  The information obtained through this survey will be used for planning and purchasing Therefore, each agency must complete this survey and e-mail it to Sheila.Dessieux@health.mo.gov or fax it to her at 573-526-1470 by April 10, 2009.  If you have any questions, please contact Takako.Tagami@health.mo.gov.

    Thanks to local WIC providers who have already completed the survey.  If your agency has not completed the survey form, please complete the attached survey form. 

  7. Training on the HemoCue Analyzer:  Training on the analyzer is available for local agency staff by contacting HemoCue.  HemoCue has a Training Specialist who supports both Missouri WIC and Public Health Agencies with analyzer training.  If you would like staff training anywhere in the state, please contact Jo Ellen Hunter, RN, Training Specialist or Steve Eimer, MT (ASCP) Regional Business Manager to make arrangements.

    Please feel free to contact either Jo Ellen Hunter or Steve Eimer to schedule training:

    Jo Ellen Hunter, RN
    Training Specialist
    HemoCue, Inc
    40 Empire Drive
    Lake Forest, CA  92630-2244
    (800) 881-1611    x34
    (636) 346-9384   (cell)
    www.hemocue.com
    www.questdiagnostics.com 

    Steve Eimer, MT (ASCP) Regional Business Mgr
    HemoCue, Inc.
    40 Empire Drive
    Lake Forest, CA  92630-2244
    (949) 859-2630 x 340
    (314) 616-7513 (cell)
    www.hemocue.com
    www.questdiagnostics.com
    Stephen@hemocue.com

  8. Southeast MO Dietetic Association Education Opportunity: The Southeast MO Dietetic Association will be providing an education opportunity, Childhood Obesity: Current Trends and Recommendations, Saturday, April 18.  Please see the attached registration flyer.  Please note there are 2 ways to participate, one via in person and one via an interactive television.  The contact person is Angela Stiegemeyer at astiegemeyer@semo.edu.

Attachments:
Education on the WEB
New WIC Participants - Not in HANDS or MOWINS Form
Pediatric Scale Model 524KL Operating Instructions
SEDA Education Opportunity Registration Form
Survey FORM - Translated Items 04-02-09.
Transfers between HANDS MOWINS Form
SEDA Education Opportunity Registration Form