March 16, 2006 Special WIC Update

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SUBJECT: USDA Non-Discrimination Statement for WIC Materials - Supercedes what was sent in Dec. 5, 2005 Email - This was also sent out the week of March 6, 2006
SUBJECT: Civil Rights - Limited English Proficiency (LEP)

  1. Attached is WIC Policy Memo WC 06 15 P dated February 3, 2006 from USDA titled USDA Non-Discrimination Statement for WIC Materials. Please note that the memo is an Adobe Acrobat (pdf) file. This Policy Memorandum supersedes the e-mail from USDA dated November 22, 2005, which also provided information pertaining to this topic.

    If you have any questions, please contact Carol Steinman by email at carol.steinman@health.mo.gov.
  2. Per Program Updates Training last October 2005 with Sandy Lewis of DHSS Office of Discrimination, all agencies need to have the ability to handle Limited English Proficiency clients. Each agency needs to have a written policy on the pro cess that will take place in their office if a situation of having a LEP client presents itself. Sandy has provided us with a number of agencies that handle over the phone translation service. We are not endorsing any of the agencies, just providing info rmation for you to have for your use.

    Language Line at www.Languageline.com
    CyraCom at www.cyraCom.com
    Translation Plus at www.translationplus.com
    TLB/The Language Bank at www.language-bank.com
    ELA at www.ela1.com
    Network Omni at www.networkomni.com