Frequently Asked Questions

What is a LWP?
What is the WOM?
What is the MOWINS system?
What is a WIC Clerical?
What is a HPA?
What is a WIC Certifier?
What is a CPA?
What is a Nutrition Coordinator?
What is a WIC Coordinator?
What is the FIC?
What makes a participant eligible for WIC?
What is Adjunct Income Eligibility?
What is a WIC vendor?
How can I find contact information on other Local WIC Providers?
Who do I call if I have additional questions?

What is a LWP?
Local WIC Providers (LWP) are local organizations that contract with the State to provide WIC services in their communities.  Most are Local Public Health Agencies (LPHA), but some are Federally Qualified Health Centers (FQHC) and Hospitals.

What is the WOM?
WIC Operation Manual (WOM) is an electronic document used to obtain current information about policy and procedures for operating a LWP in the Missouri WIC Program.  The WOM should be installed on all WIC computers.  The disc is updated periodically and mailed to the local agencies with instructions on how to reinstall.

What is the MOWINS system?
The MO WIC Information Network System (MOWINS) is the current computer system used by the Missouri WIC program to track participant information and better manage the program.

What is a WIC Clerical?
The WIC clerical is authorized to complete administrative work functions. Some examples of Clinic Functions: Assessing income, completing participant common information on certification forms, issuing food instruments, explaining how to use the food instruments, and scheduling appointments. Required training for WIC Clerical staff.

What is a HPA?
The Health Professional Assistant (HPA) is trained to assist the CPA by performing specific duties such as obtaining height/length, and weight. Required training for WIC HPA staff.

What is a WIC Certifier?
The WIC Certifier is trained to certify participant for eligibility into the WIC program, including assignment of risk factor(s), providing initial nutrition education and prescribing standard food packages under the supervision of the WIC Nutritionist. Required training for WIC Certifier staff

What is a CPA?
The Competent Professional Authority (CPA) is authorized to determine nutritional risks and prescribe supplemental foods.  Physicians, registered dietitians, registered nurses and nutritionists are all examples of CPAs. Required training for WIC CPA staff.

What is a Nutrition Coordinator?
The Nutrition Coordinator coordinates nutrition services and provides nutrition education and counseling. The Nutritionist is the most appropriate staff member to counsel high-risk participants. 

What is a WIC Coordinator?
The WIC Coordinator plans and coordinates all WIC activities and staff to ensure the program operates within program rules and meets goals. 

What is the FIC?
The Food Instrument Custodian is responsible for inventory and ordering of check stock paper for printing food instruments. Each agency is required to have a staff person designated as FIC.

What makes a participant eligible for WIC?
An applicant is considered eligible for WIC when they are determined categorically, residentially and income eligibleand have a nutritional risk. Categorical Eligible includes:

In addition to Categorical Eligibility participants must be residents (as defined in WOM ER# 3.01800) and within income guidelines.  These items must be documented in the MOWINS data system along with a proof of ID.  A Nutritional Risk is now assumed for all WIC participants.

What is Adjunct Income Eligibility?
Applicants or participants are adjunct income eligible that prove that they are eligible for MO HealthNet; or who have presumptive eligibility for Temporary MO HealthNet and TANF; or are members of a household eligible for TANF or SNAP; or are members of a household with a prenatal or infant eligible for MO HealthNet.  Adjunct Income Eligibility only applies to income eligibility.

What is a WIC vendor?
A WIC vendor is a grocery store or pharmacy that has been approved by the WIC program to accept WIC food instruments for WIC-approved foods. Check the WIC vendor webpage for additional information.

How can I find contact information on other Local WIC Providers?
In Missouri you can use the interactive Missouri map. USDA maintains a listing of other state agencies contacts and websites that can helpful when trying to find out contact information for dealing with transfers.

Who do I call if I have additional questions?
That depends on the type of question you have.  This guidance is provided to help you know who to call.  If you have questions about: