CQI Process Overview

Continuous Quality Improvement (CQI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups (Source).

CQI Four-Stage Project Process

Begin your four stage CQI project by following the four stage process detailed below:

cqi project process

Stage 1: Plan

 

 

Stage 2: Do

 

 

Stage 3: Study

 

 

Stage 4: Act

 

Example CQI Projects

The below example projects illustrate the step-by-step approach to initiate and complete a CQI project utilizing the resources on the Home Visiting Gateway.

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Stage 1: Plan

plan

Define - Define the problem your organization is facing.  Think in terms of aims and scope of improvement. 

Explore - Further investigate the problem statement by gathering more information to understand how the improvement will affect other areas in the process.

Structure - Structure the organizational process to reflect the new change(s).  Assure the change is truly beneficial or if it will cause unnecessary defects in process.

View the tutorials and tools below which could be helpful in navigating this stage.  View all tutorials on the Resource page. 

Tools to guide this process include:

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Stage 2: Do

do button

The Do Stage of the PDSA (Plan-Do-Study-Act) develops and structures the new change/process to all areas for improvement.

View the tutorials and tools below which could be helpful in navigating this stage.  View all tutorials on the Resource page.

Tools to guide this process include:

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Stage 3: Study

study

The Study Stage of the PDSA (Plan-Do-Study-Act) develops and defines the plan for evaluating the continuous quality improvement project.

View the tutorials and tools below which could be helpful in navigating this stage.  View all tutorials on the Resource page.

Tools to guide this process include:

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Stage 4: Act

Act button

The Act Stage of the PDSA (Plan-Do-Study-Act) finalizes the documentation of the continuous quality improvement process and plan for future projects.

Congratulations!  You are nearing the end of the CQI project.  The aim of this stage is to finalize the documentation of the project and plan for future projects.

View the tutorials and tools below which could be helpful in navigating this stage.  View all tutorials on the Resource page.

Tools to guide this process include:

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Next Steps: