Universal access to hospitals/healthcare is but one issue in health literacy and quality care. Keeping patients/families/staff going the right direction in a timely manner to cut costs (patient flow) and frustration. RWJF has been working with others to develop and test universal symbols. The design and development are science/research based. The symbols are now being piloted at some major medical centers including the Kansas City Children’s Hospital. To view more information, click on http://www.rwjf.org/pioneer/product.jsp?id=69208 or Universal Symbols Poster.