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Safety/Emergency

Safety and Recall Resources

U.S. Consumer Product Safety Commission (CPSC)

U.S. Department of Agriculture (USDA) Food Safety & Inspection Service

U.S. Food and Drug Administration (FDA)

FoodSafety.Gov

National Fire Protection Association

 

Recent Recalls

Philips Recalls Metal Halide Lamps Due to Fire, Laceration Hazards

Hazard: The internal wiring can arc causing the lamp to catch fire or the glass to shatter. This poses fire and laceration hazards.  Remedy:  Consumers should immediately stop using the lamps and contact Philips for a full refund or a replacement.  Philips will issue a refund as a credit to all distributors with recalled lamps in their inventories and will replace recalled lamps that have been installed at no cost to the consumer.  Consumer Contact:  Philips Lighting Company at (800) 372-3331, from 7 a.m. to 5 p.m. CT Monday through Friday, email qualityadvisory2013@philips.com, or online at www.philips.com/recall for more information.  Visit: www.cpsc.gov/en/Recalls/2013/Philips-Recalls-Metal-Halide-Lamps/.

Recall: IKEA LYDA Jumbo Coffee and Tea Cups

Hazard: The cups can break when hot liquid is poured into them, posing a burn hazard. Consumer Contact:  IKEA, toll-free at (888) 966-4532 anytime or online at www.ikea-usa.com  and click on the recall link on the home page. Visit: www.cpsc.gov/en/Recalls/2013/IKEA-Recalls-LYDA-Jumbo-Coffee-Tea-Cups/.

 

Health Alerts, Advisories and Updates

Health Alerts, Advisories, and Updates are available on the Department of Health and Senior Services website.  For the most current information, please visit: http://health.mo.gov/emergencies/ert/alertsadvisories/index.php

 

Emergency Protocol

The Emergency Protocol was developed in 2007 for communication between long-term care homes and the Section for Long-Term Care Regulation (SLCR), in the event a disaster occurs that results in a loss of a necessary service.  (Electricity, water, gas, telephone, etc.)  This protocol was established to streamline communication so that homes can focus on what is most important – the safety and well being of the residents.

This protocol provides the cellular phone number corresponding to the region in which your home is located if you experience a loss in a necessary service that has the potential to affect resident safety or well being.  You are encouraged to contact the regional office main office phone number during normal business hours as survey staff carry the cell phone and may be conducting a survey or inspection during working hours and may not answer immediately.  Please remember, this protocol is NOT to be used to self-report incidents normally reported to the Elderly Abuse & Neglect Hotline (1-800-392-0210). 

Region

Main Office

Emergency Only Cell Number

#1 Springfield

(417) 895-6435

(417) 425-8780

#2 Poplar Bluff

(573) 840-9580

(573) 778-6495

#3 Kansas City

(816) 889-2818

(816) 719-0089

#4 Cameron

(816) 632-6541

(816) 632-9371

#5 Macon

(660) 385-5763

(660) 651-1468

#6 Jefferson City

(573) 751-2270

(573) 619-3338

#7 St Louis

(314) 340-7360

(314) 623-2852

The State of Missouri map outlining the counties in each region is available at http://health.mo.gov/seniors/nursinghomes/providerinfo.php.

Additional resources for disaster and emergency planning are available at http://health.mo.gov/emergencies/.

If you have any questions about the Emergency Protocol, please contact the Section for Long-Term Care Regulation at 573-526-8524.