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The Quality Improvement Program for Missouri (QIPMO) is a cooperative project between the Missouri Department of Health and Senior Services and the MU Sinclair School of Nursing.  Wonder what QIPMO is all about?  For a quick and informative video click here or view on YouTube at


Please note Primaris has a new fax number, (573) 777-1016, for receipt of all IDR related information such as intake forms, exhibits, and formal requests. The updated intake form with the revised fax number is available online at

Ghostbusters and QIO Program Turn 30: Who You Gonna Call for Medicare Concerns?

Primaris will no longer handle Missouri Medicare case reviews beginning August 1

Thirty years ago, Ghostbusters made the question “Who you gonna call” go viral long before the days of social media.

1984 was the same year Quality Improvement Organizations (QIOs), like Missouri-based Primaris, began answering the call of Medicare patients.  Primaris serves Missourians with Medicare by examining concerns about their care, or by reviewing cases where patients feel services ended too soon – for example, an early discharge from a hospital.

Beginning August 1, 2014, Missourian patients and providers will no longer call health care quality-improvement consulting company Primaris.  All current and future beneficiary quality review case work and appeals will be conducted by KEPRO, located in Seven Hills, Ohio.

For more information, please visit Primaris at

The DON Institute: Essential Tools for the Director of Nursing in Long Term Care

September 23 – 24, 2014: Get ready for an energetic and eye-opening conference that will get you charged up!  Tips you can take back to your home and implement right away will be shared.  Whether you are a new DON or a seasoned one, this conference is right for you.  We will give you the confidence, knowledge, direction and motivation needed to help you better perform your important role as a DON.  Please view the brochure here:  MLN DON Institute 2014, or visit the Missouri League for Nursing (MLN) at

Missouri Assisted Living Association (MALA) Training

July 21 – 23, 2014:  ALF Resident Assessment Training

Please visit