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Culture Change

The culture of long-term care is undergoing profound change. Philosopher Eric Hoffer once said, “In times of profound change, the learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.”  I hope you will find something here that inspires you to either take your first step on the culture change journey, or your next one. Please contact me if you are interested in sharing your culture change experience.

 

Sam Plaster, State Culture Change Coordinator

sam.plaster@health.mo.gov

Telephone:  573-522-8318

MC5 Regional Groups Map 11-25-2013

Artifacts of Culture Change Tool

There is a tool available to help you assess your home’s progress on the culture change journey.  With the assistance of providers, researchers, and contractor Carmen Bowman of Edu-Catering, the Centers for Medicare & Medicaid Services (CMS) developed the Artifacts of Culture Change assessment tool.  Through funding from the Commonwealth Fund, the Pioneer Network developed an interactive web-based version of the Artifacts of Culture Change for providers to input and score their data online.  Use of the tool is FREE.  All identifying characteristics of your home are coded and only you can monitor your home’s progress.  However, you can check out the trends in homes across the country.  Look at homes like yours: Under 50 residents, 50 to 100 residents, more than 100 residents, in big cities, small towns, urban or rural, profit, not-for-profit, or government ownership, Medicare-Medicaid certified and a combination of characteristics of homes just like yours.  For more information please visit http://www.artifactsofculturechange.org/ACCTool/

Artifacts of Culture Change

The Missouri Coalition Celebrating Care Continuum Change (MC5)

by Sam Plaster, State Culture Change Coordinator

The Patient Protection and Affordable Care Act passed by Congress in 2010 requires that all nursing homes develop Quality Assurance and Performance Improvement (QAPI) programs, ensuring that homes continuously identify and correct quality deficiencies as well as sustain performance improvement.  While the Center for Medicare & Medicaid Services (CMS) has yet to promulgate the specific regulatory requirements, many homes are already initiating or improving their QAPI processes… to read more and view photos click here: MC5.

Special Offer from the Missouri Coalition Celebrating Care Continuum Change (MC5)

The Missouri Coalition Celebrating Care Continuum Change (MC5) would love to see every senior care organization in Missouri represented at the annual Pioneer Network Culture Change Conference.

MC5 would like to help every community / organization in Missouri.  Here’s how:

  • If you send one person to the conference, you will receive a $50.00 gift certificate, good at the Pioneer Network Bookstore and participating vendors.
  • If you send four or more people, you will receive an additional $50.00 gift certificate.
  • If one of the people you send is a direct caregiver, you will receive an additional $25.00 gift certificate.

MC5 would love to see everyone come back home from the conference fired up and ready to move forward with new and innovative ideas for their Culture Change journey!  For more information, please visit the MC5 website at www.momc5.com.

Pioneer Network’s 14th Annual Culture Change Conference, “Journey to the Heartland,” will be held Aug. 4 to 7, 2014, at the Sheraton Kansas City-Crown Center in Kansas City, Mo.

      Early Bird Registration now through April 18 – visit www.pioneernetwork.net

MC5 Regional Meetings

Visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website at www.momc5.com.

April 23, 2014:  Northeast

Ageism, Self Evaluation & Customer Service in Long-Term Care

MC5 Northeast April 23, 2014

Location:  First Church of the Nazarene, 32838 US Hwy 63, Macon, Mo.

 

April 23, 2014:  West

The Artifacts of Culture Change

MC5 West April 23, 2014

Location:   Centerpoint Medical Center, East Auditorium, 19600 East 39th St., Independence, Mo.

 

May 7, 2014:  Southwest

Webinar #3: Security is More Than an Alarm System

MC5 and Primaris Learning Collaborative

MC5 Southwest May 7, 2014

Location:  The Library Center, 4653 S. Campbell Ave., Springfield, Mo.

 

May 20, 2014:  East Central

MDS & QAPI

MC5 and Primaris Learning Collaborative

MC5 East Central May 20, 2014

Location: The Centre, 1200 Holloway Rd., Rolla, Mo.

 

June 3, 2014:  Central

Using Dementia Care Mapping to Provide Person-Centered Care

MC5 Central June 3, 2014

Location:  The Neighborhoods by Tiger Place, Community Room, 3003 Falling Leaf Ct., Columbia, Mo.

 

For details, please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website at www.momc5.com/regional-meetings.html.

Person-Directed Clinical Practices – A QAPI Strategy

Developed by The Eden Alternative, presented in association with Pioneer Network

A 3-part webinar series to strengthen and support person-directed care

This 3-part webinar series will highlight how implementing person-directed care actually strengthens and supports efforts to improve aspects of clinical care, and in turn, alignment with QAPI guidelines. Participants will learn how to work smarter, not harder, by creating a fully integrated quality improvement strategy that honors quality of life and overall well-being for all involved in the care relationship. To learn more, please visit http://www.pioneernetwork.net/Events/Upcoming/.

Click here to register for all three events 

One-Day Workshop:  Food for Thought – The Deep Seated Issue of Choice

April 23, 2014:  Kansas City, Ks.

This workshop focuses on resident-directed dining, bringing the principles and practices of the New Dining Best Practice Standards to your organization in an experiential and practical manner.  If you are in households or neighborhoods, it will spark new energy in your teams and generate an excitement about resident-directed life.  If you are committed to resident-directed life but still operate in a traditional organization, this workshop help you identify first steps and serve as a guide for your journey.  Please visit http://actionpact.com/calendar/event_details/food_for_thought.

One-Day Workshop:  Nursing and Home – Integrating Quality Care With Life

May 15, 2014:  Kansas City, Ks.

Sleeping, waking, bathing – we want to live according to our own daily life rhythms.

This culture change workshop is designed for nurses who believe that residents should be able to continue to direct their own lives while living in a nursing home.  To learn more, please view the flyer here:  Action Pact’s Series Culture Change Workshops in Kansas City KS or visit http://actionpact.com/calendar/event_details/nursing_and_home_integrating_quality_care_with_life.

To learn more about Action Pact, click on the links below:

http://actionpact.com/

http://blog.actionpact.com/

www.facebook.com/ActionPact

Pioneer Network’s 14th Annual Conference – Kansas City, Missouri

August 4 – 7, 2014:  Journey to the Heartland

Pioneer Network’s 14th Annual Culture Change Conference, “Journey to the Heartland,” will be held at the Sheraton Kansas City-Crown Center in Kansas City, Mo. Visit www.pioneernetwork.net to learn more.

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On the Road…to Culture Change  

Good Shepherd Nursing Home

In February 2014, I visited Good Shepherd Nursing Home and Residential Care in Lockwood.  Good Shepherd includes a 69-resident Medicare/Medicaid Certified skilled nursing home and 20-resident residential care home, operated by a not-for-profit nursing home district… to read more and view photos, click here: Good Shepherd Nursing Home.

Chateau Girardeau

In February 2014, I visited Chateau Girardeau in Cape Girardeau.  Chateau Girardeau is a not-for-profit Continuing Care Retirement Community that was founded by the Presbyterian Church.  The 40-acre campus includes 37 individual Independent Living homes, 99 Independent Living apartments, a 55-resident Assisted Living Home, and a 75-resident Skilled Nursing Home.  The skilled nursing home includes a 16-resident short term rehabilitation neighborhood and 20-resident dementia neighborhood… to read more and view photos, click here:  Chateau Girardeau

Rockhill Manor Assisted Living

In November 2013, I visited Rockhill Manor Assisted Living located in the historic Southmoreland District of Kansas City.  Rockhill is a 190-resident home that serves individuals with chronic mental illness, including a 10-resident respite unit that provides a 30-day program under contract with Truman Medical Center Behavioral Health.  They are licensed by both the Missouri Department of Health and Senior Services and the Missouri Department of Mental Health… to read more and view photos click here:  Rockhill Manor Assisted Living.

Ravenwood – Assisted Living by Americare

In November 2013, I visited Ravenwood – Assisted Living by Americare.   Ravenwood is a 55-resident home in Springfield, which includes The Arbors, a 15-resident special care home that serves individuals with dementia.  They also provide adult daycare and respite care to support caregivers in the community… to read more and view photos click here: Ravenwood – Assisted Living by Americare.

Lake Stockton Healthcare Facility

In October 2013, I visited Lake Stockton Healthcare Facility in Stockton.  Lake Stockton is a 75-resident skilled nursing home and 37-resident assisted living home.  The skilled home includes an 11-resident special care unit that serves individuals with dementia… to read more and view photos click here: Lake Stockton Healthcare Facility.

To view more home visits, please select the category “Culture Change – Home Visits” in the search by topic box located on the right-hand column of this page