The culture of long-term care is undergoing profound change. Philosopher Eric Hoffer once said, “In times of profound change, the learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.” I hope you will find something here that inspires you to either take your first step on the culture change journey, or your next one. Please contact me if you are interested in sharing your culture change experience.
Sam Plaster, State Culture Change Coordinator
MC5 Regional Meetings
July 12, 2013: Is our Iceberg Melting Too? An Expedition Toward Consistent Assignment
Location: Brentwood Community Center, Room 104, 2505 South Brentwood Blvd., Brentwood. RSVP to Ruthie at firstname.lastname@example.org or (314) 801-0446. There is no charge to attend but registration in advance is appreciated. Based on expected attendance, special seating arrangements may be necessary.
July 16, 2013: Food and Dining – Dining with Friends
Location: Council of Churches, 627 North Glenstone, Springfield. RSVP to email@example.com.
Route 71 Region
July 19, 2013: Interact III
Location: Community Center, 200 North Ash, Nevada. RSVP to firstname.lastname@example.org.
Please visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website for more information.
Pioneer Network’s 13th Annual Conference
August 11 – 15, 2013: Hear the Voice, Honor the Choice
The Nation’s Largest Conference Focused Solely on Culture Change and Person-Centered Living
Please visit http://pioneernetwork.net/Events/2013Conference/.
Artifacts of Culture Change Tool
There is a tool available to help you assess your home’s progress on the culture change journey. With the assistance of providers, researchers, and contractor Carmen Bowman of Edu-Catering, the Centers for Medicare & Medicaid Services (CMS) developed the Artifacts of Culture Change assessment tool. Through funding from the Commonwealth Fund, the Pioneer Network developed an interactive web-based version of the Artifacts of Culture Change for providers to input and score their data online. Use of the tool is FREE. All identifying characteristics of your home are coded and only you can monitor your home’s progress. However, you can check out the trends in homes across the country. Look at homes like yours: Under 50 residents, 50 to 100 residents, more than 100 residents, in big cities, small towns, urban or rural, profit, not-for-profit, or government ownership, Medicare-Medicaid certified and a combination of characteristics of homes just like yours. For more information please visit http://www.artifactsofculturechange.org/ACCTool/
The Manor at Elfindale
In April 2013, I visited The Manor at Elfindale in Springfield. The Manor is a 100-resident Medicare/Medicaid-certified skilled nursing home owned by Vetter Health Services. Administrator Matthew Gould showed me around and told me how they strive to provide person-centered care in accordance with Vetter Health Services’ mission, vision, and values…to read more and view photos, click here: The Manor at Elfindale
In January 2013, I visited the Silver Spur in St. Louis. The Silver Spur building was originally a hospital. Then from the 1940s to the 1970s it served as a rooming house, until it was purchased by the current operators, Arena Manor, Inc. Silver Spur is a 34-resident assisted living home that serves individuals with mental illness. Since the home is so small, staff members and residents know each other well… to read more and view photos, please click here: Silver Spur Assisted Living
Dolan Residential Care Centers – Les Maisons
In January 2013, I visited Les Maisons in St. Louis. When construction is complete, Les Maisons will be a four-home assisted living community, specializing in dementia care and aging in place. There are currently two homes operating, Calais Manor and Clermont Manor. Construction was nearly complete on a third, Lourdes Manor, and ground has been broken for a fourth, Lyon Manor. Les Maisons is operated by Dolan Residential Care… to read more and view photos, please click here: Dolan
Life Care Center of Waynesville
In November 2012, I visited Life Care Center of Waynesville (LCCW), which is a 120-resident Medicare/Medicaid certified skilled nursing home. In addition to Medicare/Medicaid certification, they have additionally obtained Joint Commission accreditation. LCCW is operated by Life Care Centers of America, which manages more than 220 skilled nursing homes, sub-acute, and Alzheimer’s Centers in 28 states. LCCW has been recognized by Life Care Centers of America as “Facility of the Year” for the Central Division, which includes 35 homes in four states. They were also included in the US News and World Report’s 2012 Best Nursing Home List. Admission/Marketing Director Dawn Payne showed me around and introduced me to residents and staff. To read more and view photos, please click here: Life Care Center of Waynesville
Madison Medical Center
In August 2012, I visited Madison Medical Center in Fredericktown. Madison is a hospital based, not-for profit, county owned, Medicare/Medicaid certified intermediate care and skilled nursing home. They participate with the Southeast MC5 (Missouri Coalition Celebrating Care Continuum Change) regional group and their Culture Change Committee is leading many quality of life improvements. They are licensed for 119 residents, but only have 70 because part of the building shut down for renovation. They currently have eight private rooms but are planning to convert to private rooms with private baths. Director of Nursing Kristen Starkey showed me around and told me about all of the changes they are making. To read more and view photos, please click here: Madison Medical Center
Sylvia G. Thompson Residence Center
In June 2012, I visited the Sylvia G. Thompson Residence Center in Sedalia. Sylvia G. Thompson Residence Center is a 120-resident Medicaid Certified Skilled Nursing Home. They are on the culture change journey and participate with the West Central MC5 (Missouri Coalition Celebrating Care Continuum Change) regional group.
They have been remodeling and have refurbished all but one neighborhood. They don’t have traditional institutional nursing stations. Wallpaper has been replaced with faux painting and carpeting has been installed throughout. The walls are decorated with photos from the surrounding area. There are living rooms and residential style laundries available for residents and their families. To read more and view photos, please click here: Sylvia G. Thompson Residence Center
The Living Center in Marshall
The Living Center in Marshall is just across the road from the Saline County Fairgrounds. It is also just a short drive from Sedalia, where the Missouri State Fair is held. Participating in fairs is an important facet of the residents’ lives. Since some residents are no longer able to travel to the fair, the fair comes to them. Fair week included four days of activities, such as a petting zoo, talent show, pie eating contest, and more…To read more and view photos, please click here: The Living Center 2012
In May 2012, I visited Parc Provence in Creve Coeur. Parc Provence is a 130-resident, state-licensed-only, skilled nursing home that specializes in dementia care. Director of Resident Well-Being and Social Services Angela Keeven showed me around. Angela is also the West Regional Representative for MC5 (Missouri’s Culture Change Coalition). Parc Provence uses the “Forget-Me-Not” questionnaire to document individual preferences and to guide the care and services they provide. Residents are very active and engaged, with the assistance of a large staff of caregivers, including a dentist, a massage therapist, music therapists, art therapists, and over 30 activity specialists. They also have many interns and volunteers… to read more and view photos please click here: Parc Provence
To view more home visits, please select the category “Culture Change – Home Visits” in the search by topic box located on the right-hand column of this page