The culture of long-term care is undergoing profound change. Philosopher Eric Hoffer once said, “In times of profound change, the learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.” I hope you will find something here that inspires you to either take your first step on the culture change journey, or your next one. Please contact me if you are interested in sharing your culture change experience.
Sam Plaster, State Culture Change Coordinator
The Missouri Coalition Celebrating Care Continuum Change (MC5)
by Sam Plaster, State Culture Change Coordinator
The Patient Protection and Affordable Care Act passed by Congress in 2010 requires that all nursing homes develop Quality Assurance and Performance Improvement (QAPI) programs, ensuring that homes continuously identify and correct quality deficiencies as well as sustain performance improvement. While the Center for Medicare & Medicaid Services (CMS) has yet to promulgate the specific regulatory requirements, many homes are already initiating or improving their QAPI processes… to read more and view photos click here: MC5
Pioneer Network’s 14th Annual Conference – Kansas City, Missouri
August 4 – 7, 2014: Journey to the Heartland
The 2014 Annual Culture Change Conference will be in Kansas City, Missouri!
The Request for Proposals is now open online! Proposals are due by January 10, 2014. Please visit http://www.pioneernetwork.net/Events/2014Conference/RFP.
MC5 Regional Meetings
Visit the NEW Missouri Coalition Celebrating Care Continuum Change (MC5) website at www.momc5.com/.
December 11, 2013: West-Central
No Fear: How to Have a Body Alarm Free Home
Presented by Jaque Bershauer, LPN, and Regina Owens, RN, Missouri Veterans Home, Warrensburg. Free CEUs – pending approval.
Location: Methodist Church, The Celebration Center, 1701 W. 32nd, Sedalia. RSVP to Kathy Ray-Smith at email@example.com or call 1-800-748-7826, or 660-747-3107.
December 12, 2013: North Central
The Path to Culture Change
Presented by Dave Walker, LTC Leadership Coach, Sinclair School of Nursing, University of Missouri. Mr. Walker will present the five key domains from the Artifacts of Culture Change. This tool can be used to create a benchmark for person-centered care in your home and can help “jump start” your journey. A film clip from “If I had a Million” will be shown with discussion to follow. Free CEUs for nursing home administrators and social workers – pending approval.
Location: Livingston County Public Library, 450 Locust St., Chillicothe. RSVP to Judy Bagley at firstname.lastname@example.org, or 660-748-4407.
January 21, 2014: East Central
Operationalizing Person-Centered Care and Building Capacity for QAPI – Part I: Aligning Daily Documentation and Communication
MC5 East Central and Primaris Learning Collaborative: Utilizing the Pioneer Network National Learning Collaborative Webinar Series on Using MDS 3.0 as an Engine for High Quality Individualized Care.
Monthly meetings will be facilitated by Primaris Program Manager Nursing Home Services, Alexis Roam, MSN, RN.
Location: Phelps County Regional Medical Center, Classroom A, 1000 W. 10th St., Rolla
January 22, 2014: West
Culture Change 101
Presented by Missouri Department of Health and Senior Services State Culture Change Coordinator Sam Plaster.
Location: Centerpoint Medical Center, East Auditorium, 19600 East 39th St., Independence. RSVP to Kathy Vogt or Leslie Carter at 816-228-5655.
Visit the Missouri Coalition Celebrating Care Continuum Change (MC5) website at www.momc5.com.
Artifacts of Culture Change Tool
There is a tool available to help you assess your home’s progress on the culture change journey. With the assistance of providers, researchers, and contractor Carmen Bowman of Edu-Catering, the Centers for Medicare & Medicaid Services (CMS) developed the Artifacts of Culture Change assessment tool. Through funding from the Commonwealth Fund, the Pioneer Network developed an interactive web-based version of the Artifacts of Culture Change for providers to input and score their data online. Use of the tool is FREE. All identifying characteristics of your home are coded and only you can monitor your home’s progress. However, you can check out the trends in homes across the country. Look at homes like yours: Under 50 residents, 50 to 100 residents, more than 100 residents, in big cities, small towns, urban or rural, profit, not-for-profit, or government ownership, Medicare-Medicaid certified and a combination of characteristics of homes just like yours. For more information please visit http://www.artifactsofculturechange.org/ACCTool/
On the Road…to Culture Change
Rockhill Manor Assisted Living
In November 2013, I visited Rockhill Manor Assisted Living located in the historic Southmoreland District of Kansas City. Rockhill is a 190-resident home that serves individuals with chronic mental illness, including a 10-resident respite unit that provides a 30-day program under contract with Truman Medical Center Behavioral Health. They are licensed by both the Missouri Department of Health and Senior Services and the Missouri Department of Mental Health … to read more and view photos click here: Rockhill Manor Assisted Living
Ravenwood – Assisted Living by Americare
In November 2013, I visited Ravenwood – Assisted Living by Americare. Ravenwood is a 55-resident home in Springfield, which includes The Arbors, a 15-resident special care home that serves individuals with dementia. They also provide adult daycare and respite care to support caregivers in the community…to read more and view photos click here: Ravenwood – Assisted Living by Americare
Lake Stockton Healthcare Facility
In October 2013, I visited Lake Stockton Healthcare Facility in Stockton. Lake Stockton is a 75-resident skilled nursing home and 37-resident assisted living home. The skilled home includes an 11-resident special care unit that serves individuals with dementia… to read more and view photos click here: Lake Stockton Healthcare Facility.
Bishop Spencer Place
In July 2013, I visited Bishop Spencer Place in Kansas City, which includes a 57-resident Medicare/Medicaid certified skilled nursing home, 40-resident assisted living home, and 114-resident independent living home…to read more and view photos click here: Bishop Spencer Place
Oakdale Care Center
In June 2013, I visited Oakdale Care Center in Poplar Bluff. Oakdale is located on a 32-acre property with a 70-resident Medicare/Medicaid certified skilled nursing home, 60-resident assisted living home, and a 36-resident residential care home. They have duplexes, some of which are rented to staff members and residents’ family members. This enables the family members to be close by and easily visit, share meals, and participate in activity programs with their loved ones…to read more and view photos, click here: Oakdale Care Center
The Baptist Home – Chillicothe
In June 2013, I visited The Baptist Home in Chillicothe. Administrator Lynn Jackson showed me around the 34-resident intermediate care and 20-resident assisted living home. There are also several free-standing independent living homes on the property. While I believe they are technically located within city limits, the large estate has the feel of country living.
Not only is the property very scenic, it provides built-in activities. The pond is stocked with catfish, bass, and hybrid sunfish, which many residents enjoy catching and eating. It is also home to as many as 25 geese. There were seven nests around the pond this past spring. One goose has had two successful hatches by a tree next to the driveway. The geese have learned that an easy meal can be had by knocking seed from the home’s bird feeders. Some deer have also learned the trick… to read more and view photos, click here: The Baptist Home – Chillicothe
Schuyler County Nursing Home
In June 2013, I visited Schuyler County Nursing Home in Queen City. Schuyler is a 60-resident Medicare/Medicaid certified skilled nursing home operated by the Schuyler County Nursing Home District and a good example of the fact that culture change is about much more than a fancy building; it is about relationships and assisting individuals to live their lives the way they choose to live them…to read more and view photos, click here: Schuyler County Nursing Home