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Category Archives: Nursing Home Administrators

Most Frequently Cited Deficiencies Report – Second Quarter 2014

Please view the quarterly report from the Section for Long-Term Care Regulation here:  Most Frequently Cited Deficiencies Report Second Quarter 2014

AHRQ and Joint Commission Launch E-Learning Module to Reduce Infections

Applying High Reliability Principles to Infection Prevention and Control in Long-Term Care

Free online learning module and index of resources!

Staff at all levels can help prevent healthcare-associated infections by using a 50-minute e-learning tool based on high reliability principles.  The online module teaches long-term care facilities to apply these principles, which can help them achieve safety, quality and efficiency goals, prevent infections and achieve high safety performance over extended periods.  Visit www.jointcommission.org/HRipcLTC.aspx.

Announcement from CMS – National Provider Call: QIO Program Transition

You are invited to join the Centers for Medicare and Medicaid Services (CMS) – Center for Clinical Standards and Quality, for a discussion on the restructuring of Quality Improvement (QIO) Program effective August 1, 2014.  We recognize the unique impact of the changes on the provider community as it relates to areas such as provider’s procedures for notifying beneficiaries regarding rights to appeals of discharge determinations, addressing quality of care concerns, provision of medical records, working on quality improvement initiatives and receiving technical assistance on value and incentive programs.  The purpose of this meeting is to share an overview of the QIO Program changes, provide an update on the transition process, discuss its impact on the provider community, share critical resources, and to answer any questions.

We have scheduled the National Provider Call for Wednesday, July 23, 2014 from 11:00 am – 12:00 pm EDT (10:00 am – 11:00 am CDT) via webinar.

Here is how you can join:

Audio:  Telephone Number: 1-877-267-1577

MeetingPlace ID: 993 182 797 (This meeting does not require a password.)

Webinar:  https://webinar.cms.hhs.gov/qio-provider-call/

Users without an Adobe Connect login may sign-in as a guest.  Pre-registration is not required.  This session will be recorded.  Thank you for your participation in this call to advance health care quality for Medicare beneficiaries.  We look forward to hearing from you.

INFORMAL DISPUTE RESOLUTION (IDR) – New Fax Number

Please note Primaris has a new fax number, (573) 777-1016, for receipt of all IDR related information such as intake forms, exhibits, and formal requests. The updated intake form with the revised fax number is available online at http://primaris.org/services/informal-dispute-resolution-2.

Ghostbusters and QIO Program Turn 30: Who You Gonna Call for Medicare Concerns?

Primaris will no longer handle Missouri Medicare case reviews beginning August 1

Thirty years ago, Ghostbusters made the question “Who you gonna call” go viral long before the days of social media.

1984 was the same year Quality Improvement Organizations (QIOs), like Missouri-based Primaris, began answering the call of Medicare patients.  Primaris serves Missourians with Medicare by examining concerns about their care, or by reviewing cases where patients feel services ended too soon – for example, an early discharge from a hospital.

Beginning August 1, 2014, Missourian patients and providers will no longer call health care quality-improvement consulting company Primaris.  All current and future beneficiary quality review case work and appeals will be conducted by KEPRO, located in Seven Hills, Ohio.

For more information, please visit Primaris at http://primaris.org/quality-today/ghostbusters-and-qio-program-turn-30-who-you-gonna-call-for-medicare-concerns.

Navigating the 2014 Advancing Excellence Website – Free Webinar

July 9, 2014:  Advancing Excellence has a new website.  While the new site contains all the information from the old site, things have moved.  Join the webinar for a cruise around the website, including:

  • Logging in
  • Downloading the data collection tools
  • Looking at the resources
  • Uploading aggregate data to the AE website
  • Viewing your progress
  • Signing up for the newsletter, viewing the calendars, etc.

Plenty of time will be available for questions and answers.  To learn more, please visit www.nhqualitycampaign.org.

2014 Annual Long-Term Care Provider Meetings – Save the Date

Sponsored by the Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation. 

Coming to a location near you:

September 17, 2014:  Region 7 – St Louis

September 19, 2014:  Region 1 – Springfield

September 22, 2014:  Region 5 – Hannibal

September 26, 2014:  Region 2 – Cape Girardeau

September 29, 2014:  Region 3 – Kansas City

September 30, 2014:  Region 4 – St Joseph

October 2, 2014:  Region 6 – Jefferson City

Registration is not required.  Please view the flyer here:  2014 Annual Provider Meetings Save the Date.