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Category Archives: Culture Change

Conversations with Carmen

April 17, 2015:  Alarms:  The New Deficient Practice?  Eliminating and Preventing Falls by Engaging in Life
Guest:  Carmen Bowman, co-author of new book with same title published by Action Pact
Special Guest Host:  Glenn Blacklock, LNHA, Action Pact Consultant

Alarms – an idea whose time has come and gone.  The results may shock you.  Remove alarms and avoid falls with new approaches.

Please visit for more information and to register.

Person-Centered Care Tip

Tip #5:  “The Power of Huddles: Making sure we all see the same picture”

As in football, a caregiver huddle gathers to briefly exchange information, share observations and develop strategy.  Use huddles to pass insights about what really helps each resident feel comfortable and understood, so that all caregivers are equipped to provide the best person centered care.

Please see the attached tip for more information.

Hot Topics: Culture Change in Action

March 19, 2015:  Using the Dining Standards and Toolkit to Balance Compliance with Honoring Choice, Mitigating Risk and Preventing Accidents
Presenter:  Carmen Bowman, Edu-Catering: Catering Education for Compliance and Culture Change

This is your opportunity to learn practical strategies to use the Dining Standards and tools to balance your home’s compliance with the requirements to both honor choice and prevent accidents.

Please visit for more information and to register for this webinar.

MC5 Music & Memory Certification Incentive

The MC5 Board of Directors recently approved funding the full $600 reduced cost of completing the MUSIC & MEMORY℠ Certification Program for 40 Missouri care provider organizations.  The participation requirements and application for this incentive are now available online.

Please see the flyer attached and visit the MC5 Music & Memory Certification Incentive web page here.

Conversations with Carmen

February 20, 2015:  Conflict:  The Fuel of Change
Guest:  LaVrene Norton, Executive Lead, Action Pact

This webinar will inspire participants to begin an expedition of learning the skills of gentle conflict provocation as well as conflict management and conflict resolution.  Attendees will recognize the importance of growing conflict skills in culture changing organizations.


March 20, 2015:  Promoting Sleep IS Good Nursing Care
Guest:  Marilyn Oelfke, RN, LNHA, Action Pact Consultant

There are numerous benefits to being well rested: better mood, less depression and anxiety, increased alertness, even fewer falls.  When medication and night checks with residents happen according to residents’ schedules, patterns and needs, there are many benefits.

Please visit for more information and to register.

New Generations Quarterly Newsletter – Fall 2014

The Section for Long-Term Care has published New Generations – Volume 12, Issue 3, Fall 2014.  This issue is now accessible here.  Please visit our website here to view this edition along with an archive of previous newsletters.

SAVE THE DATE: MC5 2015 Conference

May 5-7, 2015:  Where the Rubber Meets the Road
Location:  Hilton Garden Inn, Columbia, MO

As the leader in promoting person-centered care and personal choice, MC5 provides this annual opportunity for care professionals and businesses to network in an exciting, and partnership-building event to bring the best ideas and services to the seniors of our state.

Please see the flyer here and stay tuned to MC5 for more registration details coming soon.