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Category Archives: Culture Change

My Vote Matters

National Consumer Voice for Quality Long-Term Care

It’s Election Year! What are Your residents Thinking?  Are they ready to Vote?

As we approach the Democratic and Republican conventions this month and the General Election in November, Americans are talking about the candidates, the issues at hand, and thinking about their vote.  Voting is one of our most important civic responsibilities, yet too often individuals receiving long-term care and services do not have an opportunity to cast their ballot.

What can be done to help residents and other long-term care consumers exercise this right?  What kind of assistance do they need? Getting registered?  Getting to the polls?  Filing an absentee ballot?  When we involve residents in the political process, we all will benefit from it.

Consumer Voice is featuring two new consumer fact sheets with information about exercising this important right and cornerstone to our society.

  1. Registering to Vote
  2. Casting Your Ballot

Consumer Voice has also created a new issue page with great voting resources:

Residents can also be engaged in the election process by having an opportunity to talk about the issues important to them – both related to their daily life in the long-term care facility, to their community, and to society at large.
Get them started in discussions with their peers in the facility by inviting them to share their views.  Be prepared with the My Vote Matters toolkit, which includes:
Invite Resident participation in the national discussion. Ask what they’re thinking and help engage them in the election process!

Nursing Home Quality Improvement Spotlight On…

Every person interacting in a resident’s environment plays an intricate part in the outcome of that resident’s care. Interdisciplinary communication is the key to quality resident care in nursing homes, as any changes in a resident’s condition could greatly impact their life or quality of life. Click on the following links to learn more about improving communication.

SBAR Video
Checkback Video
I PASS the BATON Video

Pioneer Network Welcomes New Director of Education

Pioneer Network is pleased to welcome Joan Devine next week as our new Director of Education.  No stranger to us, Joan has long been a member of the Pioneer Network extended family!  She currently serves as Board President of MC5 (Missouri Coalition Celebrating Care Continuum Change), the state’s culture change coalition.  She has also been a frequent speaker at our conferences, in addition to the fearless leader of our group of dedicated onsite volunteers.

Joan has over 20 years of experience in leadership positions in senior services, supporting the clinical departments of Skilled Nursing and Assisted Living communities in Missouri and Illinois.  Her work has been devoted to preparing and equipping administrators and other care leaders to transform their homes and embrace resident directed care.

Joan holds a B.A. in Music Education/Music Therapy, a B.S. in Nursing and a Masters in Management.  She is also author of the book “Word of the Week:  Creating a Culture Change Dictionary” and is a certified Eden Educator and Mentor.

Action Pact 1-Day Workshop

June 9, 2016:  From Good Sleep to Wellness
Location:  Kansas City, KS

Participants will take an in-depth look at the impact of sleep or lack of sleep on the life of those they serve.  They will consider the causes and contributing factors, identifying those that can be changed and develop plans for addressing them based upon the concepts of high involvement and resident-directed care.

Please see the even details and registration info here.

Conversations with Carmen

April 22, 2016:  Dignity-Based Approach to Incontinence
Guest:  Susan Fry, Retired Culture Change Nurse Leader

Guest Susan Fry will report out on a multisite research study regarding a dignity-based approach to incontinence management. Join us to hear both the change steps and the exciting improved outcomes realized:

  • Disturbing residents less often increases comfort and dignity and respects natural sleep patterns, which improves alertness, appetite and nutrition while reducing confusion.
  • Reducing the risk for falls by supporting residents to sleep naturally through the night without the need to get up to use the bathroom.
  • Higher quality products keep skin dryer and promote skin health.
  • Better leakage protection encourages resident confidence and security.
  • Individualized care respects residents’ dignity and voiding patterns, and improves the level of participation in daily activities.

Please visit the event page here for more information and to register.

Hot Topics: Culture Change in Action

April 14, 2016:  Educating the Next Generation of Nurses in Person-Directed Care
Presenter:  Christine Mueller, Ph.D., Professor & Associate Dean for Academic Programs, School of Nursing – University of Minnesota

This webinar will provide specific strategies about how to partner with schools of nursing and engage your nursing staff in being guides and mentors for nursing students in providing person-directed care.  Learn how your organization can be a place to foster enthusiasm in nursing students about working in long-term care.

For more information including registration, please visit the Pioneer Network’s event page here.

Monthly Challenge Poster from MoLANE

“Distracted and Overwhelmed”
This month’s poster urges the use of physical and verbal clues when communicating with a resident who seems withdrawn or has a hard time following instructions.  Please use this poster to stimulate discussion among direct care staff to help them learn more verbal and physical clues and to encourage their use.

Please see the poster and MoLANE Letter for more information.